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Sarah Cole, Ruoff Mortgage
Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Sarah's communication was top notch! I never had to wait long for an educated response to any of my questions! Would highly recommend her to anyone in the future!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
August 18th, 2023 04:32 PM
Thank you so much for the review Greg! I appreciate you taking the time to share your experience. It was wonderful working with you
Sarah was a wonderful addition to my home buying process!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
August 18th, 2023 04:33 PM
Thank you so much for the review Christine! I appreciate you taking the time to share your experience. It was wonderful working with you.
Sarah did an excellent job getting everything done quickly and correctly.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
August 18th, 2023 04:33 PM
Thank you so much for the review Mike! I appreciate you taking the time to share your experience. It was wonderful working with you.
Nope. Sarah was very knowledgeable and there when we needed her! Our whole process went efficiently and smoothly. I can almost guarantee we wouldn’t have had as good of an experience if we had went with another lender & loan officer. Thank...
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Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
August 18th, 2023 04:33 PM
Thank you so much for the review Brian! I appreciate you taking the time to share your experience. It was wonderful working with you.
Perfectly happy with my experience.
Everything was great. Sarah Cole was very thorough and answered all my questions and concerns. I’d definitely would recommend her to all my family and friends. Thank you so much Sarah!
Sarah went above and beyond for us. Thank you Sarah
Communication
The online part was very helpful to follow along with the loan process. And Sarah was so helpful when I had questions.
Always willing to help take calls and communicate to help make sure I had a smooth process during this very stressful and fast time.
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About
Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
FHA Loans
VA Loans
1st time homebuyer programs
OHFA
1st time homebuyer grants
Down Payment Assitance Loans
HomeReady
HomePossible
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 2nd, 2022 - Current
Memberships
- Medina Count Board of Realtors Affiliate
- Medina County Board of Realtors Affiliate
- Young Professional Network
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 79345
- OH - MLO.021156.003
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Awards
Achievements
- Ranked #1 Loan Officer in Medina County 2021
- Top Companywide Customer Service Satisfaction Award
- Presidents Club 2023 & 2024
Hobbies
- Softball
- Playing pool
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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