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Sarah Cole, Ruoff Mortgage - Senior Loan Officer | NMLS# 79345O | Ruoff Mortgage NMLS# 141868 in Medina, OH
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Sarah Cole, Ruoff Mortgage

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Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

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Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • Encompass
    G
    Gregory R R
    Seville, OH
    Posted on August 15th, 2023 12:06 AM
    Sarah's communication was top notch! I never had to wait long for an educated response to any of my questions! Would highly recommend her to anyone in the future!
    Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
    August 18th, 2023 04:32 PM
    Thank you so much for the review Greg! I appreciate you taking the time to share your experience. It was wonderful working with you
  • Encompass
    C
    Christine M M
    Cleveland, OH
    Posted on August 5th, 2023 02:37 AM
    Sarah was a wonderful addition to my home buying process!
    Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
    August 18th, 2023 04:33 PM
    Thank you so much for the review Christine! I appreciate you taking the time to share your experience. It was wonderful working with you.
  • Encompass
    M
    Michael R O
    Brooklyn, OH
    Posted on August 1st, 2023 12:55 PM
    Sarah did an excellent job getting everything done quickly and correctly.
    Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
    August 18th, 2023 04:33 PM
    Thank you so much for the review Mike! I appreciate you taking the time to share your experience. It was wonderful working with you.
  • Encompass
    B
    Brian J D
    Parma, OH
    Posted on July 31st, 2023 11:56 PM
    Nope. Sarah was very knowledgeable and there when we needed her! Our whole process went efficiently and smoothly. I can almost guarantee we wouldn’t have had as good of an experience if we had went with another lender & loan officer. Thank...
    read more
    Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
    August 18th, 2023 04:33 PM
    Thank you so much for the review Brian! I appreciate you taking the time to share your experience. It was wonderful working with you.
  • Encompass
    K
    Kayla E S
    Lorain, OH
    Posted on July 18th, 2023 01:47 PM
    Perfectly happy with my experience.
  • Encompass
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    Nathan D B
    Lakewood, OH
    Posted on July 17th, 2023 04:04 PM
    Everything was great. Sarah Cole was very thorough and answered all my questions and concerns. I’d definitely would recommend her to all my family and friends. Thank you so much Sarah!
  • Encompass
    C
    Crystal C B
    Lakewood, OH
    Posted on July 14th, 2023 04:22 PM
    Sarah went above and beyond for us. Thank you Sarah
  • Encompass
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    Mariah B
    Elyria, OH
    Posted on July 14th, 2023 04:07 PM
    Communication
  • Encompass
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    Emily J S
    Cleveland, OH
    Posted on July 13th, 2023 02:24 AM
    The online part was very helpful to follow along with the loan process. And Sarah was so helpful when I had questions.
  • Encompass
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    Louis E N
    Akron, OH
    Posted on July 7th, 2023 03:40 PM
    Always willing to help take calls and communicate to help make sure I had a smooth process during this very stressful and fast time.
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    About
    Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Specialities
    FHA Loans
    VA Loans
    1st time homebuyer programs
    OHFA
    1st time homebuyer grants
    Down Payment Assitance Loans
    HomeReady
    HomePossible
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    Positions
    • Ruoff Mortgage - Senior Loan Officer
      May 2nd, 2022 - Current
    Memberships
    • Medina Count Board of Realtors Affiliate
    • Medina County Board of Realtors Affiliate
    • Young Professional Network
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 79345
    • OH - MLO.021156.003
    Gallery
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
    Sarah Cole, Ruoff Mortgage - Gallery Photo
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    +3
    Achievements
    • Ranked #1 Loan Officer in Medina County 2021
    • Top Companywide Customer Service Satisfaction Award
    • Presidents Club 2023 & 2024
    Hobbies
    • Softball
    • Playing pool
    • Traveling
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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