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Sarah Cole, Ruoff Mortgage
Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...
Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Sarah Cole was extremely knowledgeable and willing to answer all the questions that I had. I would recommend her to anyone!
Sarah went above and beyond and made my experience the best. She helped me understand and never left me questioning. She was very informative and kept me in the loop at all times!
Sara is amazing and very professional. I highly recommend her to anyone looking for a first time home or even experience home buyers ! 5 Star service!
Sara is honestly such an amazing person and so professional about everything. She goes above and beyond for her clients my next home if I ever move will be with her again ! 5 star service and I highly recommend her to everyone!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
January 3rd, 2024 08:15 PM
I'm incredibly touched by your kind words, Brandon! It was truly a pleasure assisting you with your mortgage needs. It's rewarding to know that my efforts have made a difference for you. I want to assure you that should you need assistance...
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10/10 could not have gone any smoother
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
December 5th, 2023 03:14 PM
Thank you for your kind words, Zane! I am thrilled to hear your experience with Ruoff Mortgage was a smooth one. We strive to make the process as efficient and hassle-free as possible. Your rating of 5.00 out of 5 stars is much appreciated!...
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Sarah was quick to respond and took the time to walk us through the process step-by-step as new homeowners! She understood our needs at closing and it made it happen so we could buy our first home!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 13th, 2023 02:46 PM
I'm truly grateful for your kind words, Cassidy. It was my pleasure to guide you through the process and make your first homeownership experience as smooth as possible. I am grateful I could make your closing needs a reality. I hope you enjoy...
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Sarah was very attentive to our needs and did a great job explaining the process to us as first time homebuyers.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 13th, 2023 02:47 PM
I'm incredibly grateful for your kind words, Brock. It was a pleasure guiding you through the process as first-time homebuyers. Looking forward to assisting you again if the need arises. Best wishes in your new home! Thank you once again for...
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Sarah was completely professional and very responsive. She kept me in the loop throughout the entire process. I will be recommending Sarah to anyone that I know that will be buying a house. She made such a large life event very easy.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 10th, 2023 07:10 PM
I'm truly grateful for your heartfelt review, Lisa. It was a pleasure to assist you throughout your home buying process. Your kind words and high rating mean a great deal to me. I look forward to any future opportunities to assist you or your...
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Not at all. Very happy that I had the pleasure to work with Sarah! Explained everything to me so that I could understand clearly and concisely!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:35 PM
Thank you so much for the review!! It was such a pleasure working with your family! I wish you all the best in your new home! :)
Sarah Cole was very easy to work with, very helpful and always there to answer any and all questions I had during the loan process :)
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 9th, 2023 08:36 PM
Thank you for your kind words, Lauren. It was a pleasure assisting you throughout your loan process at Ruoff Mortgage. I take great pride in providing the best service and answering all questions to ensure a smooth process for my clients. I...
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About
Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
FHA Loans
VA Loans
1st time homebuyer programs
OHFA
1st time homebuyer grants
Down Payment Assitance Loans
HomeReady
HomePossible
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 2nd, 2022 - Current
Memberships
- Medina Count Board of Realtors Affiliate
- Medina County Board of Realtors Affiliate
- Young Professional Network
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 79345
- OH - MLO.021156.003
Gallery
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+3
Awards
Achievements
- Ranked #1 Loan Officer in Medina County 2021
- Top Companywide Customer Service Satisfaction Award
- Presidents Club 2023 & 2024
Hobbies
- Softball
- Playing pool
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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