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Sarah Cole, Ruoff Mortgage
Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Adam B
Reply from Owner
January 7th, 2024 05:57 PM
Thank you so much for your feedback, slingblade097! I'm thrilled to know that your experience with Ruoff Mortgage was a positive one. Your rating truly means a lot to me. I'm here to provide you with the best service possible, and your satisfaction...
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Sara was great everything was very smooth and she answered all questions in a matter that anyone can understand.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
January 16th, 2024 04:26 PM
I appreciate your kind words, Adam. I'm thrilled to hear that you found our process at Ruoff Mortgage smooth and that I was able to answer your questions in an easily understandable manner. Your satisfaction is my top priority and reviews like...
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Was a means to an end for three cash out refi on investment properties but experience was far worse than many other real estate transactions we've had in the past few years. Constantly needed more documentation and then I would provide statements...
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Everything was great!
Everyone was very thorough and attentive
Where do I begin with this review, Sarah was just an absolute pleasure to work with!! I began this process way back in April of 2023 and Sarah was eager to help me from the beginning! This is an important detail because she knew I wouldn't...
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The service was fantastic, on time and the loan officer was consistently on top of everything that I need to have done. She was constantly communicating with us to stay focused and explaining as a first time home owner.
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Julieanna L
Where do I begin with this review, Sarah was just an absolute pleasure to work with!! I began this process way back in April of 2023 and Sarah was eager to help me from the beginning! This is an important detail because she knew I wouldn't...
read more
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Katie K
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About
Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
FHA Loans
VA Loans
1st time homebuyer programs
OHFA
1st time homebuyer grants
Down Payment Assitance Loans
HomeReady
HomePossible
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 2nd, 2022 - Current
Memberships
- Medina Count Board of Realtors Affiliate
- Medina County Board of Realtors Affiliate
- Young Professional Network
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 79345
- OH - MLO.021156.003
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Awards
Achievements
- Ranked #1 Loan Officer in Medina County 2021
- Top Companywide Customer Service Satisfaction Award
- Presidents Club 2023 & 2024
Hobbies
- Softball
- Playing pool
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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