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Sarah Cole, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-216-855-1199
Rating: 4.92

Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.92

(245)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 855-1199

Medina, OH

https://www.ruoff.com/sarahcole

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(245)

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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Izaiah B

Everything. From the very beginning everything went smooth and Sarah called with updates, emailed me back in a timely manner with answers to my questions. The whole house buying experience was wonderful!

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Izaiah B

Sarah was great! She was very easy to get a hold of and made the process super painless!

Best of the best

Would recommend to others

Detail oriented, organized and relational! Great experience!

Sara was great overall. We had a bit of a disconnect re: rate lock. Ultimately, I took the higher rate due to the lock. At the end of closing title informed me “the lender” required a higher hold back for POS repairs. I was completely unaware...

Sarah worked really hard for us and against all odds figured out how to get us into our new house. There were multiple times that something would come up and she always had some sort of a plan and stayed level headed. We are very thankful for...

Reply from Sarah Cole | NMLS# 79345O | Ruoff M...

January 7th, 2024 05:55 PM

I'm deeply moved by your kind words, Edward. It was a pleasure to help navigate you through the mortgage process, and I’m thrilled that I was able to assist in making your home ownership dreams a reality. The challenges we faced were worth...

Sarah is the reason for the rating honestly. She was very knowledgeable, friendly, pleasant to work with, and laughed in the face of adversity. She went with punches and always had solutions.

Reply from Sarah Cole | NMLS# 79345O | Ruoff M...

January 7th, 2024 05:55 PM

I'm truly humbled by your generous review, Brandon. It was a pleasure to guide you through the mortgage process, it's my goal to turn challenges into solutions for my clients. Your positive feedback motivates me to keep doing my best work....

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About

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Fixed Rate Mortgages

Specialities