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Sarah Cole, Ruoff Mortgage
Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...
Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Sarah was excellent to work with. She was excellent with communication and informing us with all details and timelines.
Sarah is excellent!!
Reply from Sarah Cole, Ruoff Mortgage
July 1st, 2024 05:58 PM
I'm really glad to hear that you had such a positive experience, Karen. Communication is always key in helping clients understand the mortgage process, so I'm pleased to hear that it made your time with Ruoff Mortgage smoother. Your kind words...
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Very knowledgeable and professional in the process. Excellent customer service by keeping us informed of next steps. Made the effort seamless.
Reply from Sarah Cole, Ruoff Mortgage
July 1st, 2024 05:58 PM
Thank you so much for the 5-star review, Craig! I'm thrilled to hear that you found the mortgage process seamless and well-informed. At Ruoff Mortgage, we strive to provide excellent customer service and I'm glad that we were able to uphold...
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Fast an answer all questions
Reply from Sarah Cole, Ruoff Mortgage
July 1st, 2024 06:00 PM
I'm thrilled to hear you had a positive experience and that I was able to assist you swiftly and answer all your questions. Your 5-star review is greatly appreciated, Ricky. I'm here should you need any further mortgage assistance. Thank you...
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Sara was knowledgeable and quick she did everything and I mean everything she could to make our home buying experience easy. We have already recommended her to friends!
Reply from Sarah Cole, Ruoff Mortgage
July 1st, 2024 05:59 PM
I'm truly thrilled to hear that you found our home buying process to be easy, Tammy. It's always my goal to provide efficient and knowledgeable service, and I'm glad I could deliver that for you. Your recommendation means the world to me. Looking...
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Jeffrey H
Sarah was absolutely amazing! Her and her team took amazing care of us and we will recommend them to everyone and anyone! Thank you for everything!
Reply from Sarah Cole, Ruoff Mortgage
July 1st, 2024 06:01 PM
Thank you so much for the glowing review, Jeffrey! It was a pleasure assisting you and your high praise means a lot to me and my team. Your recommendation is the highest compliment we could receive. Looking forward to serving you and your referrals...
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Samantha G
Reply from Owner
July 1st, 2024 05:59 PM
I'm so pleased to know that you had a positive experience with us at Ruoff Mortgage. Your 5-star rating means a lot to me and to the entire team. We strive to provide exceptional service, and it's uplifting to hear that our efforts are making...
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Sarah really went above and beyond to make sure we were informed on the status and all information regarding our loan process. She was very knowledgeable and responded promptly.
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Tim L
Sarah was very prompt with replies and comfortably guided me through the process with confidence.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
March 11th, 2024 11:35 AM
I deeply appreciate your positive feedback, Tim, I'm glad to hear that you felt comfortable and confident throughout the process. It's always my goal to provide prompt and clear communication. I look forward to the possibility of working with...
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About
Additional Licenses: NMLS# 79345 | OH - MLO.021156.003.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
FHA Loans
VA Loans
1st time homebuyer programs
OHFA
1st time homebuyer grants
Down Payment Assitance Loans
HomeReady
HomePossible
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 2nd, 2022 - Current
Memberships
- Medina Count Board of Realtors Affiliate
- Medina County Board of Realtors Affiliate
- Young Professional Network
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 79345
- OH - MLO.021156.003
Gallery
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+3
Awards
Achievements
- Ranked #1 Loan Officer in Medina County 2021
- Top Companywide Customer Service Satisfaction Award
- Presidents Club 2023 & 2024
Hobbies
- Softball
- Playing pool
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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