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Sarah Cole, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-216-855-1199
Rating: 4.92

Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.92

(245)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 855-1199

Medina, OH

https://www.ruoff.com/sarahcole

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(245)

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Easy, available on weekends, fast

Reply from Sarah Cole

November 8th, 2024 04:29 PM

I appreciate your feedback, Peter! I'm glad to hear that you found my services easy and fast, and that weekend availability was beneficial for you. My goal is to always provide efficient and flexible services. Thank you for the 4.93-star rating!...

This process could definitely be very stressful yet with Sarah and the team we had fun and lighthearted moments through it all. Much appreciation to everyone involved.

Reply from Sarah Cole

November 8th, 2024 04:29 PM

I'm thrilled to hear that you had a positive experience with us, Natalina! Navigating through the mortgage process should be both informative and enjoyable, and I'm glad that we were able to provide that for you. Your kind words mean a lot...

Sarah made everything easy and clean. Whole process was smooth from start to finish.

Reply from Sarah Cole, Ruoff Mortgage

October 17th, 2024 03:27 PM

I'm thrilled to hear your positive feedback, Satnam! It's always my goal to make the mortgage process as straightforward and smooth as possible for my clients. I'm glad that your experience reflected this. Thank you for your trust throughout...

Sarah was an absolute pleasure working with throughout this whole process. Made our experience enjoyable and exciting. Communicating with us throughout the entire process no matter how big the question was or time of day she was there for us....

Reply from Sarah Cole

October 11th, 2024 02:45 AM

Thank you so much for the glowing review, Patrick! I'm thrilled to hear that you found our communication and services satisfying. It was a pleasure to assist you throughout the process, and your kind words are genuinely appreciated. Hearing...

communication in a timely manner and all questions answered thoroughly.

Reply from Sarah Cole

November 8th, 2024 04:31 PM

I'm thrilled to hear that you were satisfied with the communication and clarity you received during our interactions, Daniel. Your feedback is extremely valuable to us at Ruoff Mortgage. It's our priority to ensure all questions are answered...

I originally went with a different mortgage company and switched over where Sarah where Sarah showed her dedication and hard work in making my transition close smoothly

Reply from Sarah Cole

November 15th, 2024 12:08 PM

I'm so glad to hear that you had a positive experience transitioning over to Ruoff Mortgage, Victoria. Your satisfaction is my top priority and I'm thrilled that I was able to make the process smooth for you. I appreciate your high rating and...

Quick and easy

Reply from Sarah Cole, Ruoff Mortgage

September 16th, 2024 02:22 PM

I'm thrilled to hear that you found the process quick and easy, Alexander. It was a pleasure working with you and I appreciate the perfect rating. I strive to make transactions as simple and straightforward as possible, and I'm glad that was...

Sarah was amazing! She was knowledgeable, informative and helpful from day one. She responded to our emails/texts in a timely manner no matter the time of day. She gets a 10/10 from us and I would recommend her to anyone!

Reply from Owner

September 16th, 2024 02:24 PM

Hello Danielle, Thank you so much for your kind words and your 5-star review! I'm so glad to have been a part of your homeownership journey. Reading your review makes my day! Receiving a 10/10 from you is such a high honor. Your recommendation...

Sarah was amazing from day one! Very knowledgeable, informative, honest and helpful. She kept us up to date on what was happening in a timely manner and answered our texts/emails in a timely manner no matter the time of day. Sarah gets a 10/10...

Reply from Sarah Cole

September 22nd, 2024 03:13 PM

Thank you so much for your kind words, Danielle! I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage. It was a pleasure assisting you throughout the process and I'm glad I could provide the timely and informative...

Sarah was very knowledgeable regarding the home-buying process. She was pleasant to communicate with and answered my questions with ease. I would recommend Sarah to my friends and family without question!

Reply from Sarah Cole, Ruoff Mortgage

September 16th, 2024 02:25 PM

I'm thrilled to hear that you had such a positive experience, Anna! It was a pleasure assisting you with your home-buying journey. Your kind words mean a lot, and I'm grateful for your confidence in recommending me to your friends and family....

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About

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Fixed Rate Mortgages

Specialities