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Sarah Cole, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-216-855-1199
Rating: 4.92

Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.92

(245)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 855-1199

Medina, OH

https://www.ruoff.com/sarahcole

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(245)

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Handled a unique and complicated problem that was unexpected and that we will now have an explanation for in the future. This caused unnecessary extra work from the loan officer, for which we are extremely grateful. We didn't even know the...

Reply from Owner

November 19th, 2024 03:56 PM

Hi Jackie, I'm thrilled to hear that you found our app easy to use and convenient! It's always our goal to make your experience as smooth and efficient as possible. I'm glad we could navigate through the unexpected complication, and I appreciate...

Reply from Sarah Cole, Ruoff Mortgage

November 18th, 2024 03:57 PM

Hi Jacqueline, I'm thrilled to hear that you had a positive experience and found our app convenient to use! It was certainly my pleasure to assist you through the unexpected complexities that arose. Thank you for acknowledging the extra effort...

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Cristian J

Reply from Owner

November 19th, 2024 03:59 PM

Thank you, Cristian, for the fantastic 5-star rating. I'm thrilled to hear that you had a great experience working with me! I strive to provide the best service to my clients and I'm glad to see it reflected in your feedback. Feel free to reach...

Sarah was was such a pleasure to work with. Her calm nature, knowledge, and clear communication made the loan process so easy. She is the best!

Reply from Sarah Cole, Ruoff Mortgage

November 18th, 2024 03:58 PM

I'm thrilled to hear that you found the loan process to be easy, Cristian. It was my pleasure to work with you. Your comments about my calm nature, knowledge, and clear communication really made my day. I always strive to provide the best service...

Sarah is absolutely amazing! She made the whole process smooth and helped with any questions or concerns. She helped make a dream into a reality.

Reply from Owner

November 18th, 2024 03:59 PM

I'm absolutely thrilled to hear that you had a positive experience and that I could assist in making your dream a reality, Janine. Your kind words truly mean a lot. It was a pleasure to guide you through the process and address any questions...

The whole process was amazing! I couldn't ask for better help, service or advice. Sarah was amazing the whole step of the way!

Reply from Owner

November 18th, 2024 04:00 PM

I'm thrilled to hear that you had such a positive experience with the mortgage process, Brandon! Your words truly mean a lot to me. It was a pleasure to guide you every step of the way and I'm glad my service and advice were helpful to you....

The whole process was amazing!

Reply from Sarah Cole, Ruoff Mortgage

November 15th, 2024 12:07 PM

Your feedback is greatly appreciated. Thank you for your high rating and kind words. I hope you love your new home!

Everything was easy and smooth

Reply from Sarah Cole, Ruoff Mortgage

November 12th, 2024 09:59 PM

I'm thrilled to hear that you found the process easy and smooth, Alexander! This is always what I aim to achieve . Your positive feedback and the 5-star rating mean a lot to me. Don't hesitate to reach out if you need anything else in the future....

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Rachel H

Reply from Owner

November 8th, 2024 04:25 PM

. Your 5-star rating means a lot to me, Rachel. It's always a pleasure to deliver top-notch service to our valued clients. Thank you for taking the time to share your feedback. Should you need further assistance, don't hesitate to reach out....

Sarah got us a better rate than expected, was knowledgeable and kept us in the loop.

Reply from Sarah Cole, Ruoff Mortgage

November 8th, 2024 04:29 PM

So happy to hear that you were pleased with the rate and the service, Rachel! It was a pleasure to keep you informed throughout the process and to help you secure a mortgage that suits your needs. Thank you for your kind words and for giving...

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About

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Fixed Rate Mortgages

Specialities