Sarah Cole, Ruoff Mortgage's Cover Image

Top 5%

Sarah Cole, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-216-855-1199
Rating: 4.92

Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.92

(245)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 855-1199

Medina, OH

https://www.ruoff.com/sarahcole

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.92

(245)

Filter by Date

Range

Filter by Rating

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Sarah L

Reply from Owner

February 27th, 2025 03:12 PM

Thank you so much for taking the time to leave such a wonderful review! I'm thrilled to hear that you had a positive experience. It was a pleasure working with you throughout the mortgage process, and I'm glad I could help make it as smooth...

Everything was great!

Reply from Sarah Cole, Ruoff Mortgage

December 26th, 2024 07:41 PM

I'm thrilled to hear that everything was great, Sarah! Thanks for taking the time to complete the survey to share your experience. Congratulations on the purchase of your new home! Happy Holidays to you and your family! Please don't hesitate...

Sarah was absolutely amazing!!! She was recommended by a friend (who also used her). Sarah made the process extremely easy. I knew buying a house came with a lot of stress and paperwork but she was extremely knowledgeable and communicative...

Reply from Sarah Cole

December 28th, 2024 02:27 AM

Hello Catherine, Thank you so much for leaving such a glowing review! I'm thrilled to hear that your home-buying journey was a smooth one and that you found our process easy to navigate. Your positive feedback really means a lot to me and the...

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Mitchell W

Reply from Owner

December 26th, 2024 07:54 PM

Mitchell, I'm so happy to hear that you had a great experience. I appreciate your survey rating. It was a pleasure working with you and I'm glad I could make your mortgage process smooth and easy. If you have any other questions or needs in...

Fast and timely responses.

Reply from Sarah Cole, Ruoff Mortgage

February 27th, 2025 03:12 PM

Hi Mitchell, I'm thrilled to hear that you appreciated the fast and timely responses. Ensuring a smooth and responsive experience for my clients is a top priority for me. If there's anything more I can do or if you have further questions, please...

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Zen K

Reply from Owner

February 27th, 2025 03:12 PM

Zen, thank you so much for your kind words and the wonderful rating. It was truly a pleasure assisting you, and I'm so glad we could make the process smooth and satisfying for you. If you ever have any more questions or need assistance in the...

When buying a home, the hardest part is the “buying” part and you really want a lender who’s knowledgeable and straightforward with you. A lot of lenders will promise you the moon and tell you they can make all your dreams come true but, when...

Reply from Sarah Cole

December 1st, 2024 09:39 PM

It warms my heart to read your wonderful feedback, Zen. Buying a home, especially for the first time, can be a daunting task, and I'm glad I was able to support you in this journey. I'm thrilled to know that my efforts were appreciated and...

The process was completed satisfactorily. Now we move on.

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from John P

Reply from Owner

November 19th, 2025 04:19 PM

I appreciate the positive rating, John. If there's anything specific you'd like to discuss or if you have more feedback, feel free to reach out directly.

Great customer service

Reply from Sarah Cole, Ruoff Mortgage

November 19th, 2024 04:13 PM

John! Your feedback is greatly appreciated. It was a pleasure to assist you with your mortgage needs. I am always here if you need assistance in the future! My best to both you and Jackie!

111–120 of 245

About

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Fixed Rate Mortgages

Specialities