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Sarah Cole, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-216-855-1199
Rating: 4.92

Senior Loan Officer | NMLS# 79345O | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.92

(245)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 855-1199

Medina, OH

https://www.ruoff.com/sarahcole

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(245)

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From the start Sarah was very professional and made it clear she was going to be there for every step of the loan process. Sarah really shined when my home purchase ran into some unexpected hurdles from the HOA. Sarah was upfront with all the...

Reply from Sarah Cole, Ruoff Mortgage

February 26th, 2025 04:34 PM

Adam, thank you so much for your kind words! It was a pleasure working with you and being part of your home-buying journey. I'm glad we could tackle those HOA hurdles together and get everything sorted out. Your trust and patience made all...

Sarah made everything super fast and easy!

Reply from Owner

February 19th, 2025 07:20 PM

Hi Kevin, Thank you so much for your kind words and the amazing rating! I'm thrilled to hear that you found the process fast and easy. It was a pleasure working with you and I'm glad I could make the experience a positive one. If you have any...

The process was fast and easy

Reply from Sarah Cole, Ruoff Mortgage

February 3rd, 2025 04:12 PM

Kevin, I'm so glad to hear your experience was fast and easy! That's always my goal. It was a pleasure working with you.

Sarah ensured the process was smooth and easy to understand. Everything went as planned.

Reply from Sarah Cole, Ruoff Mortgage

January 22nd, 2025 03:42 PM

I'm so glad to hear that you found the process smooth and easy to understand. I truly appreciate your feedback and your 5-star rating. It was a pleasure working with you. Let me know if there's anything else I can do for you in the future.

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Laura B

Reply from Owner

January 22nd, 2025 05:30 PM

Thank you so much for the review Laura! I hope you LOVE making your new house a HOME!

Paying attention to the details ! Sarah Cole is the right person for this task !!!

Reply from Sarah Cole, Ruoff Mortgage

January 22nd, 2025 03:46 PM

Al, it was an honor assisting you both with the purchase of your new home. It was truly a pleasure. Thank you for the great review!

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Ajay K

Reply from Owner

January 22nd, 2025 05:30 PM

I'm thrilled to hear that you had such a positive experience with us at Ruoff Mortgage, Ajay! Your 5-star rating means a lot to me. If you need any further assistance, don't hesitate to reach out. Thank you once again for your feedback. Sarah...

Clear communication and very proactive.

Reply from Sarah Cole, Ruoff Mortgage

January 22nd, 2025 05:39 PM

Ajay, It was a pleasure assisting you with your mortgage needs. Your positive feedback means a lot to me and the entire team at Ruoff Mortgage. Looking forward to serving you again in the future. Sarah Cole, Ruoff Mortgage

Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Constantine K

Reply from Owner

January 22nd, 2025 05:41 PM

Thank you so much for your review Constantine! I hope you LOVE your new home! Congratulations again. It was a pleasure assisting you.

Sarah was phenomenal to work with. We were first time home buyers and she made sure we understood what was going on every step of the way. We was always available to talk when we had questions and she made the process much less stressful. We...

Reply from Sarah Cole, Ruoff Mortgage

January 22nd, 2025 04:02 PM

Hey Constantine, I'm absolutely thrilled you had a positive experience working with my team! Helping first time home buyers navigate through the process has always been such a rewarding part of my work ! I'm glad to have been able to make your...

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About

Additional Licenses: NMLS# 79345 | OH - MLO.021156.003. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Fixed Rate Mortgages

Specialities