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Ryan Charles - Branch Partner in Richmond, VA

Ryan Charles

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Branch Partner

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Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Location & Business Hours
Business Hours
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24 hours
Wed
24 hours
Thu
24 hours
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5 Star
99%
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1%
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Reviews from Web
  • Encompass
    S
    Stephanie M S
    Chester, VA
    Posted on March 21st, 2026 08:06 PM
    Ryan and the team were amazing to work with. They were very communicative and were on top of everything. They worked hard to meet the short deadline. Best in the business!
    Reply from Ryan Charles
    March 24th, 2026 08:06 PM
    I’m glad to hear about your positive experience, Stephanie. Staying communicative and meeting deadlines is a priority for me and the team. Thank you for acknowledging the effort we put in to make the process smooth. If you ever have further...
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    Erica H E
    Henrico, VA
    Posted on March 21st, 2026 12:43 PM
    Ryan is the consummate professional. Extremely knowledgeable, approachable and understanding.
    Reply from Ryan Charles
    March 24th, 2026 12:45 PM
    Thank you for your kind words, Erica. I strive to provide knowledge and support to make each interaction as helpful as possible. Should you have any questions or need assistance in the future, please feel free to get in touch.
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    Alicia A T
    Ashland, VA
    Posted on March 10th, 2026 03:26 PM
    Ryan was great to work with, we are hopefully never buying another house but we will be recommending him to friends and family who do.
    Reply from Ryan Charles
    March 13th, 2026 03:27 PM
    I'm grateful to hear that you had a positive experience working with me, Alicia. It's fantastic to know that you feel confident recommending my services to others. If your friends or family have any questions down the line, or if there's anything...
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    Andrew D
    Midlothian, VA
    Posted on February 17th, 2026 01:33 AM
    We cannot say enough great things about Ryan Charles and his team at Alcova Mortgage. They are always there for us — and for every client we confidently send their way.Ryan is incredibly responsive, quick to answer questions, and takes the...
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    Reply from Ryan Charles
    February 20th, 2026 01:35 AM
    I greatly appreciate your thoughtful words, Andrew. Being able to support you and the clients you refer is something I take seriously, and I’m glad to hear that my responsiveness and attention to detail have made the processes less daunting....
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    Trever H
    Moseley, VA
    Posted on February 9th, 2026 01:05 PM
    I couldn't be happier with my refinancing experience with Ryan! This was my second time working together, and once again, he exceeded my expectations. Ryan's professionalism, efficiency, and ability to secure great rates are remarkable. He...
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    Reply from Ryan Charles
    February 12th, 2026 01:05 PM
    It's truly rewarding to hear that your refinancing experience was so positive, Trever. Working with you a second time has been a pleasure, and I'm glad I could help exceed your expectations. Keeping you informed and ensuring a stress-free process...
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    Kathleen L M
    New Bern, NC
    Posted on February 3rd, 2026 05:01 PM
    Ryan was a very pleasure to work with and made the whole process easy to do .
    Reply from Ryan Charles
    February 6th, 2026 05:02 PM
    I appreciate your feedback, Kathleen. I'm glad to know that working together felt easy for you. If there's anything else I can help with, please don't hesitate to reach out.
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    Barry J M
    New Bern, NC
    Posted on January 30th, 2026 01:53 PM
    Ryan and his team made the process so smooth and easy. They gave me updates as my loan progressed through each stage of the process. Everything turned out as planned and we are thrilled to be in our new home. Thanks again Ryan!!
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    Reply from Ryan Charles
    February 2nd, 2026 01:54 PM
    It's great to know that the process seemed smooth and well-coordinated for you, Barry. Keeping you updated along the way is something I prioritize, so I'm happy to hear it contributed to your positive experience. I'm pleased things turned out...
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    Ian J Y
    North Chesterfield, VA
    Posted on January 29th, 2026 02:11 PM
    Ryan was helpful , straight forward and easy to work with
    Reply from Ryan Charles
    February 1st, 2026 02:12 PM
    Thank you for your kind words, Ian. I aim to make the process as straightforward and supportive as possible, so I'm pleased to hear that it was a positive experience for you. If there's anything else you need, just let me know.
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    Pablo S
    North Chesterfield, VA
    Posted on January 24th, 2026 01:15 PM
    The communication and the preparation and planning it took to accomplish this ! Was great !!
    Reply from Ryan Charles
    January 27th, 2026 01:16 PM
    I'm grateful for your feedback, Pablo. It's rewarding to know that the communication and planning met your expectations. If there's anything else I can assist with, feel free to reach out.
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    Gregory A P
    Powder Springs, GA
    Posted on December 4th, 2025 09:11 PM
    Communication was excellent throughout the process, even dealing with a new location out of state. No delays, no hiccups, very pleased with how everything went- thank you Ryan!
    Reply from Ryan Charles
    December 7th, 2025 09:12 PM
    I'm glad to hear that the communication was effective and that the process went smoothly, even with the added complexity of handling an out-of-state location, Gregory. Your satisfaction is important to me, and I appreciate you taking the time...
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    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Home Loans
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
    First Time Home Buyer Loans
    Down Payment Assistance
    Jumbo Home Loans
    DSCR Loans
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID# 247505
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance