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Ryan Charles - Branch Partner in Richmond, VA

Ryan Charles

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Branch Partner

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Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting...... Show More
Location & Business Hours
Friday
24h
Saturday
24h
Sunday
24h
(Open Now)
Overall Ratings
4.99
(374)
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Reviews from Web
  • 5.0
    Encompass
    M
    Michael L D
    Midlothian, VA
    Posted on May 17th, 2026 12:14 PM
    Ryan was so helpful and patient with us as first time buyers
  • 5.0
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    CJ H
    Posted on May 13th, 2026 10:29 PM
    Ryan was excellent to work with! Whenever I had a question he was quick to get back with me with answers that he made sure I understood. When talking with Ryan you know he has great experience and feel well taken care of. Highly recommend your...
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  • 5.0
    Encompass
    E
    Eden N C
    Midlothian, VA
    Posted on May 13th, 2026 12:16 PM
    Ryan has been amazing from start to finish. As a first time home buyer, we had so many questions. He answered all of them easily and was always there for us. He's made this whole process a breeze!
    Reply from Ryan Charles
    May 16th, 2026 12:17 PM
    I'm grateful for your kind words, Eden. It's nice to know that I could make the home-buying process smoother for you as a first-time buyer. I'm happy to have been there to answer all your questions and support you every step of the way.
  • 5.0
    Encompass
    K
    Katie D H
    Powhatan, VA
    Posted on April 29th, 2026 08:00 PM
    Ryan was very inclusive and informative. He answered the phone at inconvenient times and provided us with all of the information to help us. Continue moving forward! He was easy to talk to and found all the answers to every question we asked....
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    Reply from Ryan Charles
    May 2nd, 2026 08:01 PM
    Thank you for your kind words, Katie. I'm glad to know that my inclusivity and dedication made a positive impact on your experience. It's important to me to be accessible and provide all the information you need. If there's anything more I...
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  • 5.0
    Encompass
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    Amanda S
    Richmond, VA
    Posted on April 28th, 2026 01:01 PM
    Ryan is one of the most professional, knowledgeable, communicative, and kind people I've ever interacted with in a professional setting. He has been an absolute joy to work with and made the process of purchasing my home as easy as is possible....
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    Reply from Ryan Charles
    May 1st, 2026 01:03 PM
    I'm truly grateful for your kind words, Amanda. It's appreciated to know that my professionalism and communication helped make your home-buying process smoother. Working with you has been a pleasure, and I'm happy to have been part of your...
    read more
  • 5.0
    Encompass
    K
    Kathy I L
    North Chesterfield, VA
    Posted on April 2nd, 2026 02:30 PM
    i am so thankful to have been introduced to Ryan year ago when I started this journey Ryan has been knowledgable, professional, and guided me step by step of the mortgage process, Ryan took time to answer every single one of my questions throughly,...
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    Reply from Ryan Charles
    April 5th, 2026 02:31 PM
    It's been a pleasure assisting you throughout your mortgage journey, Kathy. I'm grateful for your trust and am pleased to know that my guidance and thoroughness made the process feel manageable for you. If any further questions arise or if...
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  • 5.0
    Encompass
    A
    Anne S R
    North Chesterfield, VA
    Posted on March 27th, 2026 01:36 PM
    Ryan was amazing! Best mortgage experience we ever had! He was so responsive and communicative and we had no surprises along the way! highly recommend!!
    Reply from Ryan Charles
    March 30th, 2026 01:37 PM
    It's wonderful to know that you had such a positive experience, Anne. I’m pleased that my responsiveness and communication made your mortgage process smooth and transparent. Your recommendation means a lot to me. If you ever need anything in...
    read more
  • 5.0
    Encompass
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    Stephanie M S
    Chester, VA
    Posted on March 21st, 2026 08:06 PM
    Ryan and the team were amazing to work with. They were very communicative and were on top of everything. They worked hard to meet the short deadline. Best in the business!
    Reply from Ryan Charles
    March 24th, 2026 08:06 PM
    I’m glad to hear about your positive experience, Stephanie. Staying communicative and meeting deadlines is a priority for me and the team. Thank you for acknowledging the effort we put in to make the process smooth. If you ever have further...
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  • 5.0
    Encompass
    E
    Erica H E
    Henrico, VA
    Posted on March 21st, 2026 12:43 PM
    Ryan is the consummate professional. Extremely knowledgeable, approachable and understanding.
    Reply from Ryan Charles
    March 24th, 2026 12:45 PM
    Thank you for your kind words, Erica. I strive to provide knowledge and support to make each interaction as helpful as possible. Should you have any questions or need assistance in the future, please feel free to get in touch.
  • 5.0
    Encompass
    A
    Alicia A T
    Ashland, VA
    Posted on March 10th, 2026 03:26 PM
    Ryan was great to work with, we are hopefully never buying another house but we will be recommending him to friends and family who do.
    Reply from Ryan Charles
    March 13th, 2026 03:27 PM
    I'm grateful to hear that you had a positive experience working with me, Alicia. It's fantastic to know that you feel confident recommending my services to others. If your friends or family have any questions down the line, or if there's anything...
    read more
  • 10 of 374
    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Specialities
    Conventional Home Loans
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
    First Time Home Buyer Loans
    Down Payment Assistance
    Jumbo Home Loans
    DSCR Loans
    View All
    281
    /850
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID# 247505
    Disclaimer
    ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011 | https://alcova.com/licenses/ IN TEXAS – CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.