Ryan Charles
Branch Partner
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Business Hours
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24 hours
Wed
24 hours
Thu
24 hours
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Reviews from Web
Ryan walked us through very step of the process and was always availiable to answer any queations. Extremely smooth, no surprise.
I wouldn't ever use anyone else for a loan. Ryan was extremely patient, knowledgeable and took the time to explain everything so that we understood what our options were and what was best for us.
Reply from Ryan Charles
July 17th, 2026 01:45 PM
Kevin, I'm grateful for your kind words and trust in my services. It's great to hear that you felt well-informed about your options. If you ever need anything else, please feel free to reach out.
He took the time to come to our closing in person. He also gave good advice that was in our best interest.
Reply from Ryan Charles
July 14th, 2026 01:06 PM
Lachara, I'm glad I could be there in person for your closing and provide advice that was beneficial for you. If you have any further questions or need assistance, please reach out to me anytime.
Great communication. Explained financing options available, answered my questions promptly and concisely. Very professional while still being friendly. Great response time. Made the complex, confusing and somewhat intimidating experience of...
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Reply from Ryan Charles
June 7th, 2026 10:36 AM
Christine, I appreciate your feedback on the communication and explanation of financing options. I'm glad I could help make the home purchasing process easier for you. If you have any more questions or need further assistance, please don't...
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Easy application set up and great communication
Reply from Ryan Charles
June 6th, 2026 09:29 PM
David, I appreciate your feedback on the application setup and communication. I'm glad to know you had a positive experience. If you need any further assistance, feel free to reach out.
The whole process was smooth
Reply from Ryan Charles
June 4th, 2026 01:36 PM
James, I'm pleased to hear that the process went smoothly for you. If you have any more questions or need further assistance, please feel free to reach out.
Had a few questions and he took several minutes to explain everything in detai .
Ryan was incredibly supportive throughout the mortgage process and always made himself available whenever we reached out by text or email. He took the time to answer all of our questions and address any concerns we had about buying a home.Thanks...
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Reply from Ryan Charles
June 2nd, 2026 12:49 AM
Thank you, Dave, for your kind words. I'm happy to know that I could support you throughout the mortgage process and be available for your questions and concerns. If there's anything else you need, please feel free to reach out.
Ryan was on top of everything. Responding quickly to any of my questions. Made the whole process seamless.
Reply from Ryan Charles
June 1st, 2026 02:07 PM
I'm glad to hear that I could make the process seamless for you, Cynthia. It was a pleasure to assist and respond quickly to your questions. If there's anything else you need, please don't hesitate to reach out.
Our refinance process was incredibly smooth. Ryan promptly answered all our questions and made the entire process seamless. His support staff is equally excellent and responsive.
Reply from Ryan Charles
May 30th, 2026 09:20 PM
I'm thankful for your positive feedback, Deanna. It's great to hear that the refinance process went smoothly and that my support staff and I could assist you effectively. If you have any more questions or need further assistance, please feel...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 247505
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance