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Ryan Charles - Branch Partner in Richmond, VA

Ryan Charles

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Branch Partner

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Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting...... Show More
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Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
Overall Ratings
4.99
(381)
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Reviews from Web
  • 5.0
    Encompass
    C
    Christine R K
    North Chesterfield, VA
    Posted on June 4th, 2026 10:36 AM
    Great communication. Explained financing options available, answered my questions promptly and concisely. Very professional while still being friendly. Great response time. Made the complex, confusing and somewhat intimidating experience of...
    read more
  • 5.0
    Encompass
    D
    David R D
    New Kent, VA
    Posted on June 3rd, 2026 09:28 PM
    Easy application set up and great communication
    Reply from Ryan Charles
    June 6th, 2026 09:29 PM
    David, I appreciate your feedback on the application setup and communication. I'm glad to know you had a positive experience. If you need any further assistance, feel free to reach out.
  • 5.0
    Encompass
    J
    James L M
    Powhatan, VA
    Posted on June 1st, 2026 01:35 PM
    The whole process was smooth
    Reply from Ryan Charles
    June 4th, 2026 01:36 PM
    James, I'm pleased to hear that the process went smoothly for you. If you have any more questions or need further assistance, please feel free to reach out.
  • 4.83
    Encompass
    R
    Rodney C B
    Goochland, VA
    Posted on June 1st, 2026 12:52 AM
    Had a few questions and he took several minutes to explain everything in detai .
  • 5.0
    Encompass
    D
    David M W
    Lake Worth, FL
    Posted on May 30th, 2026 12:48 AM
    Ryan was incredibly supportive throughout the mortgage process and always made himself available whenever we reached out by text or email. He took the time to answer all of our questions and address any concerns we had about buying a home.Thanks...
    read more
    Reply from Ryan Charles
    June 2nd, 2026 12:49 AM
    Thank you, Dave, for your kind words. I'm happy to know that I could support you throughout the mortgage process and be available for your questions and concerns. If there's anything else you need, please feel free to reach out.
  • 5.0
    Encompass
    C
    Cynthia M M
    Powhatan, VA
    Posted on May 29th, 2026 02:06 PM
    Ryan was on top of everything. Responding quickly to any of my questions. Made the whole process seamless.
    Reply from Ryan Charles
    June 1st, 2026 02:07 PM
    I'm glad to hear that I could make the process seamless for you, Cynthia. It was a pleasure to assist and respond quickly to your questions. If there's anything else you need, please don't hesitate to reach out.
  • 5.0
    Encompass
    D
    Deanna D B
    Goochland, VA
    Posted on May 27th, 2026 09:20 PM
    Our refinance process was incredibly smooth. Ryan promptly answered all our questions and made the entire process seamless. His support staff is equally excellent and responsive.
    Reply from Ryan Charles
    May 30th, 2026 09:20 PM
    I'm thankful for your positive feedback, Deanna. It's great to hear that the refinance process went smoothly and that my support staff and I could assist you effectively. If you have any more questions or need further assistance, please feel...
    read more
  • 5.0
    Encompass
    M
    Michael L D
    Midlothian, VA
    Posted on May 17th, 2026 12:14 PM
    Ryan was so helpful and patient with us as first time buyers
    Reply from Ryan Charles
    May 20th, 2026 12:15 PM
    I'm pleased to hear that you found my assistance helpful and patient, Michael. It's great to know I could support you as first-time buyers. If you have any more questions or need further assistance, feel free to reach out.
  • 5.0
    write_review_unverified
    C
    CJ H
    Posted on May 13th, 2026 10:29 PM
    Ryan was excellent to work with! Whenever I had a question he was quick to get back with me with answers that he made sure I understood. When talking with Ryan you know he has great experience and feel well taken care of. Highly recommend your...
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  • 5.0
    Encompass
    E
    Eden N C
    Midlothian, VA
    Posted on May 13th, 2026 12:16 PM
    Ryan has been amazing from start to finish. As a first time home buyer, we had so many questions. He answered all of them easily and was always there for us. He's made this whole process a breeze!
    Reply from Ryan Charles
    May 16th, 2026 12:17 PM
    I'm grateful for your kind words, Eden. It's nice to know that I could make the home-buying process smoother for you as a first-time buyer. I'm happy to have been there to answer all your questions and support you every step of the way.
  • 10 of 381
    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Home Loans
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
    First Time Home Buyer Loans
    Down Payment Assistance
    Jumbo Home Loans
    DSCR Loans
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID# 247505
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance