Phebe Ellis-Roach
Branch Manager
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe... Show More
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Phebe was on top of things while dealing with me. The loan was a difficult process since it dealt with farming. The company needs to learn better ways to deal with farmers. Farmers can’t be lumped into the category with everyone else. In the...
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Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Hey Renee! Thank you so much for your honest feedback. It helps us get better! Working with farmers is my passion. Have many farmer friends and it is a hard business. Fannie Mae is pretty strict on how we read the income for self-employed borrowers....
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The customer service was wonderful!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you Lindsay for the wonderful review. I always enjoy serving you and your family when it comes to your housing needs. I know you and your sweet family will enjoy all the extra amenities in your new home.
Great experience
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for allowing my team and I to assist you with your home loan needs. I hope that you will reach out to us in the future if you need any assistance aagain. Thanks.
Phebe and her team are very professional, patient, and super helpful!!!!!
I will definitely recommend her to everyone!!!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
It was such a pleasure working with you not once, but twice. I am so excited for you. Please keep in touch.
Phebe and her team are always great! Very professional and timely. I love working with Phebe!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thanks Candace! I always love helping your clients down the homeownership path. I appreciate you!
Phebe was wonderful.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thanks Christopher! It was a pleasure helping you and Gerald. Thanks for trusting me.
Great to work with!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much Ashley for the great review. It was so great working with you too. I hope that you enjoy your new home.
Phebe helped us pick the best product available for our mortgage.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Toby! Thank you so much for the great review! I am excited for you and your family! I know you will love your new home.
We were kind of rushing at the end and Phebe and her team made it all work out when we needed it to.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thanks Ryan for your review. We were so honored to help you buy your home in Lubbock. I know you will enjoy it while you are going to school. Best wishes to you in the future.
easy transaction
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thanks, Matthew, for allowing me to help you purchase a home in Lubbock. You were great to work with. It was a pleasure helping you and your family with your real estate needs.
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445