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Phebe Ellis-Roach - Branch Manager in Lubbock, TX

Phebe Ellis-Roach

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Branch Manager

RWM Home Loans - California
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe...... Show More
RWM Home Loans - California
Overall Ratings
4.88
(347)
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Reviews from Web
  • 5.0
    Encompass
    Y
    Yvette M
    Lubbock, TX
    Posted on July 11th, 2026 05:12 PM
    The attention and support provided by Phebe She is an expert in her field We appreciate her so much
  • 4.83
    Encompass
    D
    Danielle C
    Lubbock, TX
    Posted on July 5th, 2026 08:46 PM
    Thank you!
    Reply from Phebe Ellis-Roach
    July 6th, 2026 08:47 PM
    I appreciate your feedback, Danielle! If there's anything else you need or any questions you have, feel free to reach out.
  • 5.0
    Encompass
    K
    Kelly K
    Lubbock, TX
    Posted on July 5th, 2026 02:57 AM
    She took all of the stress away. Thank you!
    Reply from Phebe Ellis-Roach
    July 6th, 2026 08:48 PM
    I'm grateful for your kind words, Kelly. It's nice to know that I could help ease the stress during your process. If you have any more questions or need anything else, I'm here to assist!
  • 5.0
    Encompass
    E
    Eva K
    Lubbock, TX
    Posted on July 4th, 2026 06:13 PM
    Phoebe made everything so easy and was extremely helpful answering all questions. She's the best! Thank you 😊
    Reply from Phebe Ellis-Roach
    July 6th, 2026 08:48 PM
    I'm grateful for your kind words, Eva. I'm happy to hear that I could make the process easy for you and assist with all your questions. If you ever need anything else, please feel free to reach out.
  • 5.0
    Encompass
    F
    Fred D
    Lubbock, TX
    Posted on June 24th, 2026 02:29 AM
    process was painless, and I never felt like I was out of the loop. Everyone was very personable.
    Reply from Phebe Ellis-Roach
    June 24th, 2026 02:20 PM
    Fred, I appreciate your feedback. I'm glad to hear that the process was smooth and that you felt well-informed throughout. It's important to me and the team at RWM Home Loans to provide a personable experience. If you need any further assistance,...
    read more
  • 5.0
    Encompass
    W
    Whitney A
    Lubbock, TX
    Posted on June 16th, 2026 07:03 AM
    I've used Phebe for every mortgage ive I've ever gotten and she's been fabulous! Great communication from her and her team! The app makes submitting documentation seamless! Thank you!
    Reply from Phebe Ellis-Roach
    June 16th, 2026 02:36 PM
    Whitney, I appreciate your continued trust in me for your mortgage needs. I'm glad to hear that both my communication and the app have contributed to a seamless process for you. If you have any more questions or need assistance in the future,...
    read more
  • 5.0
    Encompass
    M
    Malcolm C
    Plainview, TX
    Posted on June 15th, 2026 07:06 PM
    The process was seamless. The app made communication very easy. Phebe treated me like a person.
    Reply from Phebe Ellis-Roach
    June 16th, 2026 02:38 PM
    Malcolm, I appreciate your kind words. I'm glad that you found the process seamless and that the app facilitated easy communication. Treating clients with a personal touch is important to me, and I'm happy it made a difference for you. If you...
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  • 5.0
    Encompass
    R
    Rylee R
    Lubbock, TX
    Posted on June 8th, 2026 10:28 PM
    Great team!
    Reply from Phebe Ellis-Roach
    June 9th, 2026 02:25 AM
    Hey Rylee Bea! It's nice to hear that you enjoyed working with the team at RWM Home Loans. If there's anything else you need or any questions you have, please feel free to reach out.
  • 5.0
    Encompass
    E
    Erica R
    Lubbock, TX
    Posted on June 8th, 2026 02:03 PM
    The whole process was made extremely easy. The app was easy to use and very helpful with uploading all required documents. Catherine was very know. She would answer all my questions and always kept me in the loop with what was going on. We...
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    Reply from Phebe Ellis-Roach
    June 8th, 2026 10:14 PM
    Erica, I appreciate your positive feedback and am glad to hear that the process was easy for you. It's great to know that the app was helpful and that Catherine's support made a difference in your experience. Your satisfaction and recommendation...
    read more
  • 5.0
    Encompass
    J
    Jacqueline M C
    Fredericksburg, TX
    Posted on May 22nd, 2026 06:28 PM
    The communication was great, and you made the whole process so seemless! I also appreciated the willingness to be in direct contact with me realtor!
    Reply from Phebe Ellis-Roach
    May 25th, 2026 01:40 PM
    Montana, I appreciate your kind words about the communication and seamless process. It's important to me to work closely with your realtor to ensure everything goes smoothly. If you need any further assistance, feel free to reach out. Thanks...
    read more
  • 10 of 347
    About
    A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Heloc Loans
    Home Equity Loans
    Reverse Mortgage Loans
    New Construction Loans
    418
    /850
    Search Rank Score
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    Memberships
    • Lubbock Association of Realtors
    • West Texas Home Builders Association Lubbock
    • NMLS
    Addresses and Serving Areas

    Year Started

    1994

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 335849
    Hobbies
    • Spending time with my family at the lake
    • Texas Tech Sporting Events (Football and Men's and Women's Basketball)
    • Greeting smiling faces at Church On The Rock
    • View All
    Disclaimer
    Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend. Equal Housing Lender. Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445