

Phebe Ellis-Roach
Branch Manager

A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping pe...... Show More
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The attention and support provided by Phebe She is an expert in her field We appreciate her so much
Thank you!
Reply from Phebe Ellis-Roach
July 6th, 2026 08:47 PM
I appreciate your feedback, Danielle! If there's anything else you need or any questions you have, feel free to reach out.
She took all of the stress away. Thank you!
Reply from Phebe Ellis-Roach
July 6th, 2026 08:48 PM
I'm grateful for your kind words, Kelly. It's nice to know that I could help ease the stress during your process. If you have any more questions or need anything else, I'm here to assist!
Phoebe made everything so easy and was extremely helpful answering all questions. She's the best! Thank you 😊
Reply from Phebe Ellis-Roach
July 6th, 2026 08:48 PM
I'm grateful for your kind words, Eva. I'm happy to hear that I could make the process easy for you and assist with all your questions. If you ever need anything else, please feel free to reach out.
process was painless, and I never felt like I was out of the loop. Everyone was very personable.
Reply from Phebe Ellis-Roach
June 24th, 2026 02:20 PM
Fred, I appreciate your feedback. I'm glad to hear that the process was smooth and that you felt well-informed throughout. It's important to me and the team at RWM Home Loans to provide a personable experience. If you need any further assistance,...
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I've used Phebe for every mortgage ive I've ever gotten and she's been fabulous! Great communication from her and her team! The app makes submitting documentation seamless! Thank you!
Reply from Phebe Ellis-Roach
June 16th, 2026 02:36 PM
Whitney, I appreciate your continued trust in me for your mortgage needs. I'm glad to hear that both my communication and the app have contributed to a seamless process for you. If you have any more questions or need assistance in the future,...
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The process was seamless. The app made communication very easy. Phebe treated me like a person.
Reply from Phebe Ellis-Roach
June 16th, 2026 02:38 PM
Malcolm, I appreciate your kind words. I'm glad that you found the process seamless and that the app facilitated easy communication. Treating clients with a personal touch is important to me, and I'm happy it made a difference for you. If you...
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Great team!
Reply from Phebe Ellis-Roach
June 9th, 2026 02:25 AM
Hey Rylee Bea! It's nice to hear that you enjoyed working with the team at RWM Home Loans. If there's anything else you need or any questions you have, please feel free to reach out.
The whole process was made extremely easy. The app was easy to use and very helpful with uploading all required documents. Catherine was very know. She would answer all my questions and always kept me in the loop with what was going on. We...
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Reply from Phebe Ellis-Roach
June 8th, 2026 10:14 PM
Erica, I appreciate your positive feedback and am glad to hear that the process was easy for you. It's great to know that the app was helpful and that Catherine's support made a difference in your experience. Your satisfaction and recommendation...
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The communication was great, and you made the whole process so seemless! I also appreciated the willingness to be in direct contact with me realtor!
Reply from Phebe Ellis-Roach
May 25th, 2026 01:40 PM
Montana, I appreciate your kind words about the communication and seamless process. It's important to me to work closely with your realtor to ensure everything goes smoothly. If you need any further assistance, feel free to reach out. Thanks...
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About
A Monterey High School graduate, I began my career in the mortgage industry at just 17 through a school to work program that allowed me to gain hands on experience while finishing school. Since then, I have dedicated my career to helping people achieve homeownership while also mentoring others in the industry. Over the years, many successful loan officers, underwriters, and processors have been part of my team, and I take pride in helping them grow in their careers. With years of industry experience and a passion for service, my goal is to make the home financing process smooth and stress free for every client.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Heloc Loans
Home Equity Loans
Reverse Mortgage Loans
New Construction Loans
Search Rank ScoreLearn More →
418
/850
Search Rank Score
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Memberships
- Lubbock Association of Realtors
- West Texas Home Builders Association Lubbock
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1994
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 335849
Hobbies
- Spending time with my family at the lake
- Texas Tech Sporting Events (Football and Men's and Women's Basketball)
- Greeting smiling faces at Church On The Rock
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Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445