

Russ Miller
Branch Manager

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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See the previous comment.
Reply from James Miller
January 8th, 2025 09:47 PM
Hey George, I haven't seen the previous reply, so I hope your experience with my team and me met your expectations! We really appreciate you having the confidence to get you to the finish line.
People, and how fast it went😊🎃
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear that you were pleased with the speed of our process, Frank. Your satisfaction is my top priority. I'm happy I could provide a positive experience for you here at New American Funding. Thank you for the fantastic rating...
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It was easy and seamless. Everything was explained upfront and there was zero surprises.
Reply from James Miller
January 8th, 2025 09:47 PM
Hi Peter, Thank you for leaving such a fantastic review. I'm thrilled to hear that your experience with New American Funding was easy and seamless. Making sure everything is transparent and understandable from the start is a priority for us,...
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The communication and attention to detail we received was flawless. Including the drive to the title company, I think the entire process took less than a combined 2 hours. Simple and Fast!
Reply from James Miller
January 8th, 2025 09:47 PM
I'm happy to hear that you had such a positive experience with us, Mike. Your feedback about the efficient process and attention to detail is greatly appreciated. It was truly a pleasure working with you and Kelly and we strive to maintain...
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I have worked with Russ and his team several times and have always been thankful how painless they make the process. I'll always come back to this amazing team.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear that you've had such positive experiences working with us, Angie. It's always our goal to make the process as smooth and painless as possible for our clients. Thank you for your kind words and for the amazing 5-star rating....
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Everyone was very easy to get a hold of and kept me informed and updated along the whole process!
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear about your positive experience, Megan! Your feedback is greatly appreciated and it's fantastic to know that our team at New American Funding was able to keep you informed and updated throughout the process. We strive to...
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The entire team was very helpful and patient with us. They guided us through the entire process and it couldn't have gone any smoother! Awesome team!
Reply from James Miller
January 8th, 2025 09:47 PM
Thank you so much for your positive feedback, Pam. We're thrilled to hear that you found our team at New American Funding helpful and patient throughout your process. I'm glad we could make the experience smooth for you. Your satisfaction is...
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Russ, Molly and Dawn were on top of everything and made this transaction very smooth. But most of all it wasn't just a transaction they made it personal and cared about the clients and their understanding of the process. I look forward to many...
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Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear that our team was able to make your transaction smooth and personal, Dawn. We always aim to ensure our clients fully understand the process. Your feedback is greatly appreciated and we're already looking forward to working...
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Easy to communicate with. Quick with responses on any questions I had. Getting them the documents needed was super easy
Reply from James Miller
January 8th, 2025 09:47 PM
I appreciate the glowing review, Mitchell! I'm thrilled to hear that you found the communication and document submission process smooth and hassle-free. At New American Funding, we make it our mission to ensure our customers feel supported...
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I had a great experience with Russ
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear about your positive experience, Alex. It was a pleasure to assist you and I'm glad that I could provide a smooth transaction for you. I look forward to the opportunity of working together again in the future. Thanks for...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information. Envoy Mortgage, Ltd. NMLS #6666.
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- NMLS # 454665
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