Russ Miller
Branch Manager
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Very helpful with translating the lingo to what I can understand. Made my first time buying a home less stressful than what I was expecting. Thank you guys for
Reply from Russ Miller
May 27th, 2025 02:27 PM
I'm thrilled to hear that I could help make the home buying process less stressful for you. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing our team here at Envoy Mortgage.
Russ went out of his way to address issues in my plan to manage my mortgage going forward, kept me from getting a loan type that would have made my plans impossible. He also had excellent communication throughout the whole process. Very pleasanat...
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Reply from Russ Miller
May 21st, 2025 04:20 PM
I'm thrilled to hear that I could assist you effectively by ensuring your mortgage plan aligned with your goals. Clear communication is key, and I'm glad you found our interactions pleasant. It was a pleasure working with you and my team appreciates...
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great communication and kept me informed through out the process
Reply from Russ Miller
May 21st, 2025 01:59 PM
I'm pleased to hear that you appreciated the communication and updates throughout the process. It was a pleasure working with you, and I am grateful for your positive feedback.
Russ and Molly we're on top of everything. Best duo I have ever worked with and trust them with all my referrals and my personal loans. Amazing!!!!
Reply from Russ Miller
May 19th, 2025 09:03 PM
I'm thrilled to hear that you had such a positive experience with us. It's wonderful to know that you trust both Molly and me with your referrals and personal loans. Thank you for your kind words and for choosing my team here at Envoy, Cassie!...
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Great customer service and explained everything
Reply from Russ Miller
May 15th, 2025 04:26 PM
I'm thrilled to hear that you had a positive experience, Teresa. It was a pleasure to assist you, and I'm glad I could provide clear explanations throughout the process. Thank you for your kind words and for choosing Envoy Mortgage Ltd.
We were only second time home buyers, a little more patience and understanding would have been appreciated. It's your job to run numbers all day, it's not something we do all the time.When the customer brings a concern up, and then are asked...
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Reply from Russ Miller
May 19th, 2025 09:04 PM
Thank you for sharing your feedback, Kevin. I understand the importance of clear communication and addressing concerns promptly, especially during the home buying process. I'm sorry to hear that your experience did not meet your expectations,...
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russ was awesome
Reply from Russ Miller
April 11th, 2025 02:14 PM
I'm thrilled to hear that you had an awesome experience, Robert. It was a pleasure working with you at Envoy Mortgage Ltd. Thank you for your kind words!
I did not like Docusign . It is causing us credit scam issues.
Reply from Russ Miller
April 10th, 2025 05:19 PM
I'm sorry to hear about your concerns with Docusign, Judy. I know my team went over and above for you and Doug, so I hope you thought the team was better than a 3-star review.
Russ was able to get us a great rate in record time and he is always incredibly open and he is a great communicator
Reply from Russ Miller
April 3rd, 2025 07:47 PM
I'm thrilled to hear that you were pleased with the rate and the efficient service. It was a pleasure assisting you once again, and I truly appreciate your kind words about my communication. If you need any further assistance, please feel free...
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Russ and entire team just did a fabulous job , everything went as planned
Reply from Russ Miller
April 1st, 2025 05:08 PM
I'm thrilled to hear that everything went as planned and that you had a fabulous experience with our team. It was a pleasure assisting you. Thank you for your kind words and for choosing our team here at Envoy Mortgage.
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information. Envoy Mortgage, Ltd. NMLS #6666.
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Mortgage Loan Officer
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- NMLS # 454665
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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