Russ Miller
Branch Manager
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Russ is the man!!! Excellent communication and advice throughout the entire process. He really took the time to make sure I understood what was happening and when. Thanks for the excellent experience!
Reply from Russ Miller
July 30th, 2026 06:08 PM
Thank you for your kind words, Jon. I'm happy that you found the communication and advice helpful throughout the process. It was my pleasure to ensure you were well-informed every step of the way. If there's anything more I can do for you,...
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Thank you Russ and your team.
You guys went above and beyond my expectations as a first time home buyer.
Reply from Russ Miller
July 28th, 2026 12:14 PM
Thank you for your kind words, Tom. I'm grateful to hear that we exceeded your expectations as a first-time home buyer. If you have any more questions or need further assistance in the future, feel free to reach out.
Russ was clear and thorough throughout the refi process. We appreciated his willingness to explain the details to us. Would definitely use him again.
Reply from Russ Miller
July 9th, 2026 01:50 PM
Thank you for your kind words, David. I'm pleased to know that you found the refinancing process clear and thorough. It's important to me that my clients feel informed and comfortable with all the details. I look forward to the opportunity...
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Russ is very knowledgeable and helpful and answered my questions quickly.
Reply from Russ Miller
June 25th, 2026 01:46 PM
Thank you, Mark, for your kind words. I'm happy to hear that my knowledge and prompt responses were helpful to you. If you have any more questions or need further assistance, please feel free to reach out.
Timeliness and punctuality
Reply from Russ Miller
June 15th, 2026 07:12 PM
Stephanie, I appreciate your feedback on timeliness and punctuality. It's important to me that I meet my clients' expectations in these areas. If you ever have any more thoughts or need assistance, feel free to reach out.
Russ was thorough, accomodating and professional througout the process!
Reply from Russ Miller
May 28th, 2026 02:42 PM
I'm happy to hear that you found my approach thorough, accommodating, and professional, Joseph. It was a pleasure assisting you and Natalia throughout the process. If you have any further questions or need assistance, please feel free to reach...
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It felt like they actually cared to help us out, which I apprecite a lot
Reply from Russ Miller
May 28th, 2026 02:13 PM
I'm grateful for your kind words, Debbye. It's important to me that my clients feel supported and cared for throughout the process. If there's anything else you need, please feel free to reach out.
Russ and Molly were great at communicating and very helpful with whatever documents we needed to make our closing seamless
Reply from Russ Miller
May 22nd, 2026 02:40 PM
I'm happy to hear that you found Molly and me helpful and communicative, Kelly. Ensuring a seamless closing process is important to us, and I'm glad we could assist with the necessary documents. If you have any further questions or need assistance,...
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Great service, very personable and communicative
Reply from Russ Miller
May 11th, 2026 11:41 AM
I'm grateful for your kind words, Gibson. It's important to me to provide personable and communicative service. If there's anything else you need or any questions you have, feel free to reach out.
Everyone communicated well and made sure that we understood what was happening!
Reply from Russ Miller
May 4th, 2026 03:22 PM
I'm grateful to hear that the communication was clear and you felt informed throughout the process, Payton. Ensuring you understand each step is important to me. If you have any further questions or need additional assistance, please feel free...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information. Envoy Mortgage, Ltd. NMLS #6666.
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Licenses
- NMLS # 454665
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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