

Russ Miller
Branch Manager

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Everyone was easily reachable during the entire process and took the time to make sure I completely understood every part of the process. I could tell that Russ cared about helping me.
Reply from James Miller
January 8th, 2025 09:47 PM
Thank you very much, Adam, for the stellar rating and kind words. I'm glad to hear that my efforts to be accessible and informative made a significant difference in your experience with New American Funding. It's true, I care deeply about helping...
read more
Russ, Molly & team were communicative, but not over communicative, efficient, & knowledgeable!
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear that you had such a positive experience working with me, Molly and our team, Julie. We always strive to strike the right balance of communication while providing knowledgeable and efficient service. Your feedback is greatly...
read more
Russ worked as hard as he could to make sure we closed on our house in time ! Very professional.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm grateful for your kind words and stellar review, Macayla! It was indeed a pleasure to work hard to ensure everything went smoothly for your house closing. Your satisfaction is of utmost importance to us at New American Funding. Thanks again...
read more
The answer to questions I needed and went above and beyond to get the house closed this one was a pain in the bu**
Reply from James Miller
January 8th, 2025 09:47 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
From first contact to closing, I felt very important to Russ, Mollie and Dawn. Communication was quick and clear. If I needed assistance because she was electronically challenged, they were there to help. I would highly recommend this yeam
Reply from James Miller
January 8th, 2025 09:47 PM
I'm so glad to hear about your positive experience, Sharon! It was a pleasure working with you through every step of the process. Your satisfaction is our top priority here at New American Funding, and it's good to know that it showed. I'm...
read more
Very helpful and easy to communicate with
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear you had such a positive experience, Connor. Your review means a lot to me. I always aim to provide clear communication and assist in every way possible. I'm pleased you found this to be the case. Thank you for choosing...
read more
Russ and his team are so personable and dedicated to their clients. Easy to work with, always approachable and reachable. Thank you all for another great closing, it’s always great to work with you guys!
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear you had a great experience with me and my team, Shelly. Your kind words about our dedication and approachability mean the world to us. It's always a pleasure to work with you too, and we're looking forward to many more...
read more
Had a easy process to refinance. Completed in less than 30 days.. Always a great experience..
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear that you found the refinancing process easy and efficient, Dan. Your positive feedback means a lot to me and the entire team here at New American Funding. We always strive to ensure our clients have a great experience....
read more
Thank you Russ and your Team for all you did for the Cotilla Family.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear that you had a great experience with our team. It was a pleasure assisting the Cotilla family with their funding needs. Your kind words and the 5-star review are truly appreciated. Thank you for choosing us at New American...
read more
Good communication from start to finish
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear about your positive experience, Demi. Communication is the backbone of what we do at New American Funding. Knowing you were satisfied from start to finish is a great compliment. I look forward to possibly working with you...
read more
71–80 of 845
About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 454665
Disclaimer

©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
Envoy Mortgage's Legal and Licensing Information