Russ Miller
Branch Manager
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Russ and his team are so easy to work with and always provide excellent service.
Reply from James Miller
January 8th, 2025 09:47 PM
Thank you for the wonderful feedback, Brandi! I am thrilled to hear that you found my team and I easy to work with. At New American Funding, we always strive to provide excellent service. Your positive rating is greatly appreciated! Please...
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Russ was extremely patient with us as first time home buyers. Always ready to take our call and answer any questions we had. Russ was accommodating to our 4 state move and always went the extra mile. Highly recommend Russ and his team if you’re...
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Reply from James Miller
January 8th, 2025 09:47 PM
Nick, your kind words and positive feedback mean the world to me. As a first time home buyer, I understand how the process can be intimidating and I'm glad I was able to make it a smoother experience for you. I always strive to provide the...
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Excellent communication and direction.
Reply from James Miller
January 8th, 2025 09:47 PM
I am truly grateful for your kind words, Josh. I am thrilled to hear that you had a positive experience with my communication and direction. At New American Funding, we strive to provide the best service to our clients and your feedback reaffirms...
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Russ was easy to reach and explained thing well. Enjoyed working with him very much!
Reply from James Miller
January 8th, 2025 09:47 PM
I'm sincerely grateful for your 5-star review, Nicole. It was a pleasure to work with you and I'm thrilled to hear that you found our communication and explanations helpful. Your satisfaction is my top priority at New American Funding, and...
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Great overall experience! Russ Miller and his team worked with me in more than one way. I didn't have the best credit going into it and he got me the best possible loan I could of had at the time and got me in my new house with no issues. Anyone...
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Reply from James Miller
January 8th, 2025 09:47 PM
I'm grateful for your kind words and high rating, Jake! It was my pleasure to help guide you through the loan process and to be able to provide you with the best possible option given your circumstances. Your satisfaction is my top priority...
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Russ Miller and his team were very professional and polite.They also are great with communication and helping you get what your looking for. overall great experience.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm grateful for your kind words and high rating, Jake! It was my pleasure to help guide you through the loan process and to be able to provide you with the best possible option given your circumstances. Your satisfaction is my top priority...
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So helpful in answering all of our questions and making sure we were set up properly. Thank you to you and your team for helping us through this process!
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear that you had a positive experience with us, Emma. Ensuring that all your questions are answered and that you're set up properly is our top priority. It was a pleasure to assist you throughout this process. Your feedback...
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Always responded to questions and made sure we fully understood every step of the process.
Reply from James Miller
January 8th, 2025 09:47 PM
Thank you for your generous review, Jack! As a representative of New American Funding, I strive to provide the highest level of service to all our clients. Your satisfaction throughout each step of the process is my top priority. I'm glad I...
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Russ and his team are awesome! He is great at explaining the process to my buyers and helping them to choose the right financing options to reach their goals. I truly enjoy working with him as do my clients.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm deeply honored by your kind words, Jen. My team and I always strive to provide clear, concise explanations and suitable financing options to all our clients. Knowing that you and your clients value our work is immensely rewarding. Thank...
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Russ was amazing and provided excellent service! He was extremely understanding and helpful when it came to explaining my options. I would recommend Russ to anyone who is looking to purchase a home.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm genuinely thrilled to hear that you had such a positive experience, Stephanie. Your feedback is highly valued and it's wonderful to know that my assistance was an important part of your home purchasing process. It was my pleasure to help...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information. Envoy Mortgage, Ltd. NMLS #6666.
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Mortgage Loan Officer
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Licenses
- NMLS # 454665
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©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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