Russ Miller
Branch Manager
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Happy with results, except current interest rate
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear that you're happy with the results, Teresa. However, I understand your concerns about the current interest rate. Rest assured, at New American Funding, we continually strive to provide the most competitive rates in the...
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I have had the pleasure of doing business with Russ on several home purchases. He always produces with fast accurate and informed results.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm incredibly grateful for your kind words and top rating, Chris! It truly brings us great satisfaction to hear that we've been able to consistently provide you with fast, accurate, and informed results for your home purchases. We value your...
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Russ was a great communicator and looked carefully at our specific situation.
Reply from James Miller
January 8th, 2025 09:47 PM
I appreciate your positive feedback, Jason! It was a pleasure to assist you with your needs. I'm glad that my communication style and personalized approach were helpful to you. At New American Funding, we believe everyone's situation is unique...
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Russ and his team were very helpful and quick to answer questions.
Reply from James Miller
January 8th, 2025 09:47 PM
I appreciate your kind words and fantastic rating, Pam! I'm thrilled to hear that you found our team helpful and responsive. At New American Funding, we're always here to answer your questions and ensure you have a smooth experience. Thank...
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Russ was quick to respond to any questions and kept us updated about the ongoing process of our home loan. Easy to communicate with and was attentive to any concerns we had. He went above and beyond to address some issues we encountered to...
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Reply from James Miller
January 8th, 2025 09:47 PM
Thank you so much, Shawn, for taking the time to share your experience. I'm glad to hear that you found our communication and attention to detail satisfactory. We always strive to provide the best service to our clients and it makes me happy...
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Russ was quick to respond to any questions and kept us updated about the ongoing process of our home loan. Easy to communicate with and was attentive to any concerns we had. Definitely recommend.
Reply from James Miller
January 8th, 2025 09:47 PM
It makes me happy to hear such positive feedback, Jennifer! It was a pleasure assisting you with your home loan process and I'm glad I could help make it a smooth journey for you. Your recommendation means a lot to me and the entire New American...
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The communication Russ had was top notch, I always knew what was going on during our process.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm very pleased to hear that you had such a positive experience, Darron. Keeping an open line of communication is always a top priority for me, so I'm glad it was appreciated during our time working together. Thanks for trusting New American...
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Everyone we dealt with was very friendly and the communication was always timely. Tina and Anjeila always let us know exactly what they needed and kept us informed on the progress of our loan. Vance did a great job of walking us through the...
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Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear about your positive experience with New American Funding. We strive to maintain clear communication and ensure our clients are well-informed throughout the loan process. It's great to know that our team, including Tina,...
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Everyone we dealt with was very friendly and the communication was always timely. Tina and Anjeila always let us know exactly what they needed and kept us informed on the progress of our loan. Vance did a great job of walking us through the...
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Reply from James Miller
January 8th, 2025 09:47 PM
I'm incredibly grateful for your thoughtful review, Corey. It's always a pleasure to hear positive feedback about our team at New American Funding. I'm glad to know that Tina, Anjeila, and Vance were able to assist you efficiently and made...
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This guy. He is the guy who can make anything happen
Reply from James Miller
January 8th, 2025 09:47 PM
I'm truly humbled by your kind words, Nasir. Your satisfaction is my top priority and I'm delighted to hear that I was able to meet your expectations. Your feedback motivates me to strive for even better service. Thank you for choosing New...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information. Envoy Mortgage, Ltd. NMLS #6666.
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Licenses
- NMLS # 454665
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©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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