Russ Miller
Branch Manager
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
It is always a pleasure working with Russ! He has great follow up and keeps me informed throughout the entire buying process. I will continue to refer my clients to Russ and his team!
Reply from James Miller
January 8th, 2025 09:47 PM
I'm incredibly grateful for your wonderful review, Jen! As always, it's a pleasure working with you too. Keeping you informed throughout the buying process and ensuring your satisfaction is of utmost importance to our team at New American Funding....
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I always appreciate your attention to detail and speedy responses. I trust any transaction will be a success.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm truly grateful for your high rating and positive feedback, Taylor. Knowing that you appreciate my attention to detail and quick responses means a lot. It's always a pleasure ensuring your transactions with New American Funding are successful,...
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Russ & team was timely and their service was sufficient
Reply from James Miller
January 8th, 2025 09:47 PM
Thank you for taking the time to review your experience with us, Linda. It's great to hear that you found our service timely and sufficient. At New American Funding, we constantly strive to provide efficient and quality service to our customers....
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Russ was easy to get ahold of and quick to respond to all emails and calls.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm pleased to read your feedback, Brigitte. It's important to me that I'm always accessible for my clients and I'm glad to hear I met your expectations in this regard. Thank you for taking the time to leave this review and for rating me 4.66...
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Quality customer service. Trustworthy and straight forward.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm so glad to hear that you had a positive experience, Joaquin. We always strive to provide top-quality service and it's rewarding to know we hit the mark with you. Your trust is greatly appreciated, and we look forward to serving you again...
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Russ and his staff were completely awesome and friendly. Anytime there was a question they always answered quickly and made me feel important.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm truly grateful for your kind words, Jackie. Your feedback means a lot to my team and me at New American Funding. It was our pleasure to assist you and answer any questions you had. We pride ourselves on making every client feel valued and...
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Russ is always kind, professional, and upbeat! He's always patient with my clients, and I appreciate his prompt communication throughout the transaction. I trust Russ and his team to provide quality care to my clients.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm extremely grateful for your kind words, Mo. It's always a pleasure working with your clients, and I'm pleased to hear that you find my communication and service satisfactory. My team and I aim to provide the best care possible for all our...
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Russ always makes magic happen for me and my clients!
Reply from James Miller
January 8th, 2025 09:47 PM
I'm so glad to hear that you've had a positive experience, Christina. It's always a pleasure working with you and your clients. Your satisfaction is my top priority and reading your review make it all worth it. We at New American Funding aim...
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We closed in three weeks and every step with New American went smoothly. We appreciate the expertise provided by Russ.
Reply from James Miller
January 8th, 2025 09:47 PM
I'm thrilled to hear about your positive experience and timely closing with New American Funding, Carmen. Your kind words are greatly appreciated. It's always rewarding to be recognized for my expertise and it was truly a pleasure to assist...
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Everyone was very communicative with every update. Whether it was something that I needed to provide, or an update in the process. Every step was communicated effectively.
Reply from James Miller
January 8th, 2025 09:47 PM
Thank you, Jazmine, for your 5-star review. I'm delighted to hear that you found our communication effective throughout the process. At New American Funding, we strive to keep our clients updated at every step. Your feedback affirms the effort...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information. Envoy Mortgage, Ltd. NMLS #6666.
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- NMLS # 454665
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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