

Russ Iona, Ruoff Mortgage
VP Branch Manager | NMLS# 214929 | Ruoff Mortgage ...

Additional Licenses: NMLS# 214929 | OH - MLO.033708.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Russ Iona, Ruoff Mortgage has received a review with 5 star rating from Luke B
Efficient service
He's very honest!
Reply from Russ Iona
July 16th, 2025 07:03 PM
I truly appreciate your feedback, Komal. Being honest and transparent is really important to me, so it's wonderful to know that it made a difference in your experience. If there's anything more you need or any questions I can help with, please...
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Russ made this experience very easy! He was quick to respond and was constantly keeping me updated during the process. Couldn't have asked for a better experience!
Reply from Russ Iona
July 11th, 2025 05:02 PM
I'm really pleased to hear that you found the process easy and that my communication met your needs, Jennifer. Keeping you updated and responding promptly is a key part of how I aim to assist. Thank you for trusting me with your mortgage journey,...
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Russ was always quick to respond, answered every one of my questions, and helped to make the process easy and quick, and he was always making sure to get the best deals for me as the buyer.
Everything
Reply from Russ Iona
April 25th, 2025 10:36 PM
I'm glad to hear that you had a positive experience with Ruoff Mortgage. If there is anything more specific you'd like to share or if you need further assistance, please feel free to let me know.
Russ was absolutely fantastic & walked us through every step as first time home owners!
Reply from Russ Iona
April 8th, 2025 03:32 PM
I'm thrilled to hear that your experience as first-time homeowners was positive. It was a pleasure guiding you through the process, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage!
Excellen! very helpfu.
Reply from Russ Iona
March 12th, 2025 08:31 AM
Pratikshya, thank you so much for your kind words! I'm thrilled to hear that you found my assistance helpful. It was a pleasure working with you, and I'm glad I could make the process a positive experience. If you ever have more questions or...
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Russ Iona, Ruoff Mortgage has received a review with 5 star rating from Bill Y
the knowladge and understanding that Russ has is awsome
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About
Additional Licenses: NMLS# 214929 | OH - MLO.033708.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 214929
- OH - MLO.033708.001
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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