Russ Iona, Ruoff Mortgage
VP Branch Manager | NMLS# 214929 | Ruoff Mortgage ...
Additional Licenses: NMLS# 214929 | OH - MLO.033708.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Russ Iona, Ruoff Mortgage has received a review with 5 star rating from Erin W
Russ was great to work with, very knowledgeable and very communicative! He kept us up to sate date wvey every step of the way and even worked on our loan Saturdays and Sunday, which surprised us.
Everything, from beginning to end.
Reply from Russ Iona
January 11th, 2025 03:34 PM
I'm thrilled to hear about your positive experience, Amy! I strive to make the entire process from beginning to end as smooth and efficient as possible for my clients at Ruoff Mortgage. Your feedback and this 5-star rating genuinely mean a...
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Russ Iona, Ruoff Mortgage has received a review with 5 star rating from Brock C
Mr.Iona was very respectful and patient with us as first time home buyers. He explained anything that we had questions about in a way we understood. A man willing to work to make sure that anything is possible. I will highly recommend him to...
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We had a wonderful experience working with Russ & Lorel. They were so kind and knowledgeable they made sure the process went as smoothly as possible. Our loan closed in less than 30 days!
Russ & Lorel were a great team to work with, very thourough and knowledgeabl. Followed up with us frequently and were very kind and easy to talk to, would definitely recommen!
Reply from Russ Iona
December 4th, 2024 06:19 PM
Hi Christina, it was a pleasure to work with you as well and I'm thrilled to hear that you had a positive experience. Our team at Ruoff Mortgage always strives for thoroughness and knowledgeability to provide the best service possible. Thank...
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Russ was very friendly and happy to help. He clearly has extensive experience, as he always had quick, reassuring answers to my questions. He helped make the whole process easy.
Russ was very friendly and happy to help. He clearly has extensive experience, as he always had quick, reassuring answers to my questions.
Went out of their way to work around our schedules and our kids.
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About
Additional Licenses: NMLS# 214929 | OH - MLO.033708.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 214929
- OH - MLO.033708.001
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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