River Robertson
SR. LOAN OFFICER | NMLS# 1698258
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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There were way too many parties from New American involved in the communication. Lender made a last minute decision regarding who should be on the loan. Scheduling closing was a NIGHTMARE. River went on vacation the week of closing without...
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Overall great experience!
Reply from River Robertson
September 13th, 2023 01:31 PM
I'm genuinely pleased to know you had a great experience, Darren. Your positive feedback is truly appreciated. Knowing that I was able to meet your expectations is a real reward. Thank you for rating New American Funding a five star. It was...
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River was on top of the process and informed me every step of the way. A very professional young man. I glad he was my loan officer.
Reply from River Robertson
September 13th, 2023 01:31 PM
I sincerely appreciate your feedback, Kelly. It was my pleasure to guide you through the loan process and ensure you were informed at every step. I'm glad to hear that you found my services to be professional. At New American Funding, we strive...
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River walked us step by step through the whole process and made sure we had weekly talks to keep us up to date on where we were in the process. Our situation was a bit complicated but River had the expertise to get us through every step and...
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Reply from River Robertson
September 13th, 2023 01:30 PM
I'm truly heartened to hear about your positive experience, Heath. Helping you navigate the complexities of the process was my pleasure. Your trust in me and New American Funding is greatly valued. Thank you for the stellar rating and review....
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River was excellent an more than helpful
Reply from River Robertson
September 13th, 2023 01:30 PM
I truly appreciate your glowing review, William! It was my pleasure to assist you and I'm thrilled to hear that you found my service helpful. I always strive for excellence in all I do, and your feedback validates my efforts. Thank you for...
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River was great, he kept us updated every step of the way and made it all easy to understand!
Reply from River Robertson
September 13th, 2023 01:30 PM
I appreciate your kind words, David! It's wonderful to hear that you found the process easy to understand. Constant communication and clarity are central to my approach to service, and I'm thrilled this was reflected in your experience. I'm...
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Amazing from beginning to end!
Reply from River Robertson
September 13th, 2023 01:30 PM
I'm truly grateful, Dean, for your fantastic review and top star rating. It's thrilling to hear that you had an amazing experience from beginning to end. Here at New American Funding, we aim to provide such seamless service to all our valued...
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River and his team did an excellent job from start to finish. Great communications was key. We had a few hiccups along the way and with out River's and his teams efforts we could not have made this happen. Would highly recommend him. He did...
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Reply from River Robertson
September 13th, 2023 01:30 PM
Thank you so much for your kind words, Debra. I'm thrilled to hear that you had a positive experience with my team at New American Funding. Communication is indeed key and I'm glad we were able to navigate those hiccups together. We're always...
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My experience was nothing more than fantastic I really appreciate the time and support he provided it really made my experience great and stress free 20 stars if I could rate him .
Reply from River Robertson
September 13th, 2023 01:30 PM
I'm absolutely thrilled to hear about your positive experience, Marrion! Your satisfaction is my utmost priority, so knowing that your experience was fantastic and stress-free truly warms my heart. Thank you for taking the time to share your...
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River did a great job in communicating information and what he needed in order to expedite the loan. He did a great job of getting the loan pushed through to the closer in a timely manner.
Reply from River Robertson
September 13th, 2023 01:30 PM
I'm so grateful for your generous feedback, Chad. I'm glad to hear that you found the communication effective and that the loan process was expedient. Working with customers like you truly makes my job at New American Funding a rewarding experience....
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing