River Robertson
SR. LOAN OFFICER | NMLS# 1698258
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Was able to complete more difficult loans in a timely fashion.
Reply from River Robertson
September 13th, 2023 01:31 PM
Thank you, Fred, for your valuable feedback and high rating! I'm glad to hear that I was able to assist with your complex loans efficiently. Your satisfaction is our top priority at New American Funding. Looking forward to assisting you in...
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River was very helpful and quick to answer question and concerns. He consistently returned calls the same day. He is always very professional and knowledgeable.
He is a major asset to New American Funding.
Reply from River Robertson
September 13th, 2023 01:31 PM
I greatly appreciate your positive feedback, Paul. It was my pleasure to assist you and I'm delighted to hear that you were satisfied with my service. Your kind words are a true testament to our dedication to customer service at New American...
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River and his team did an awesome job throughout the entire process.
Reply from River Robertson
September 13th, 2023 01:31 PM
I sincerely appreciate your kind words and stellar rating, James. It's wonderful to hear that you had a positive experience with our team at New American Funding. Our aim is always to make the process as smooth and efficient as possible for...
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River was great to work with answered my questions no matter what day it was
Reply from River Robertson
September 13th, 2023 01:31 PM
Thanks a lot for your review, Brandon. I'm glad to hear you're satisfied with the service. In New American Funding, we believe that customer satisfaction should be the utmost priority, and I'm delighted to have been able to meet your expectations....
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River is fantastic. He was very much on top of things and responded immediately - even on nights and weekends. Very impressive.
Reply from River Robertson
September 13th, 2023 01:31 PM
I am sincerely grateful for your kind words, Elizabeth. I'm thrilled to hear that you were satisfied with the level of attention I provided. It is always my goal to be available and responsive for my clients, regardless of the time or day....
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Over the past year, I have been able to remain with New American with my original mortgage and a recent modification. The representatives of this company have become friends, and I am able to reach them at anytime. I feel like I am part of...
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Reply from River Robertson
September 13th, 2023 01:31 PM
I'm overjoyed to hear about your positive experience, Craig. It's always a pleasure assisting you with your mortgage needs and making sure you feel like you're part of the New American Funding family. Your kind words are greatly appreciated...
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Reply from River Robertson
September 13th, 2023 01:31 PM
I'm truly grateful for your kind words and 5-star rating, Jason. It's always reassuring to hear such positive feedback and I'm thrilled I was able to assist you. It's my aim at New American Funding to provide the best service to our customers....
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quick and simple and River was very helpful even during a pandemic.
Reply from River Robertson
September 13th, 2023 01:31 PM
Thank you so much, Cheryl, for your kind words and the phenomenal rating. I'm delighted to hear that you found the process quick, simple, and helpful, even amidst these challenging times. Your satisfaction is my top priority, and I'm glad I...
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River was very polite. Was willing to help me with any questions I had and was very informative. Being my first time buying a home I had a lot of questions and he made it a lot easier than expected
Reply from River Robertson
September 13th, 2023 01:31 PM
I'm incredibly grateful for your generous review, Eric. It was my absolute pleasure to guide you through your first home buying process and answer any questions you had. I'm thrilled to hear that I made it easier for you than expected. At New...
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Right on time!
Reply from River Robertson
September 13th, 2023 01:31 PM
I'm thrilled to hear that my services met your expectations, Marcella. Your positive feedback means a lot to me and the entire team at New American Funding. We always strive to be timely because we understand how important this is for our clients....
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing