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River Robertson - SR. LOAN OFFICER | NMLS# 1698258 in Novi, MI

River Robertson

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SR. LOAN OFFICER | NMLS# 1698258

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New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Overall Ratings
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5 Star
94%
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4%
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Reviews from Web
  • Persona migrate verified
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    Katrina S
    Christmas, FL
    Posted on July 23rd, 2021 03:13 PM
    River was a pleasure to work with. Easiest part of the home buying process was with him!
    Reply from River Robertson
    September 13th, 2023 01:37 PM
    I'm incredibly grateful for your kind words, Katrina. It's always a great pleasure to be able to simplify the home buying process for my clients. Your 5-star rating means a lot to me and to all of us at New American Funding. Thank you for your...
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    Paul R
    Port St Lucie, FL
    Posted on July 18th, 2021 05:28 PM
    River takes time to explain every step in the process. He responds promptly when questions are pending. He make you feel like you matter.
    Reply from River Robertson
    September 13th, 2023 01:37 PM
    I sincerely appreciate your kind words and the perfect rating, Paul. It's extremely rewarding to know that my assistance in the process was valuable to you. It's my priority to ensure customers feel valued and their queries are addressed promptly,...
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    Shanique S
    Fayetteville, GA
    Posted on July 16th, 2021 10:43 AM
    Our experience both times with River has been awesome. He took time out to advise us on how to get our credit score up and a few months later we were able to refinance. He always kept us in the loop of how thing we’re going at all times. It...
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    Reply from River Robertson
    September 13th, 2023 01:37 PM
    I'm thrilled to hear about your positive experiences with me both times, Shanique! It was a pleasure to provide advice, helping you improve your credit score, and guide you through the refinancing process. I believe in keeping my clients informed...
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    Antonio S
    Fayetteville, GA
    Posted on July 11th, 2021 08:50 PM
    River Kept us informed of the status and the progress of the entire process, not just the numbers. I’d recommend him to anyone looking to purchase a house!
    Reply from River Robertson
    September 13th, 2023 01:37 PM
    It's with a genuine sense of fulfillment that I read your positive review, Antonio. The fact that you found my updates helpful throughout the process tells me that I succeeded in making your home purchase journey as smooth as possible. I appreciate...
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    Chelsey S
    Posted on July 11th, 2021 03:18 AM
    River Robertson is a highly professional and accurate loan officer. He thoroughly covered all information with me regarding my loan and was completely transparent about the loan process. I am mostly impressed ,however, with the River's customer...
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    Reply from River Robertson
    September 13th, 2023 01:37 PM
    Thank you so much for the glowing review, Chelsey. I'm thrilled to hear you found the loan process transparent and informative. It's always my goal to ensure my clients feel comfortable and confident in their decisions. I am grateful for your...
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    Kenneth P
    Waxahachie, TX
    Posted on July 9th, 2021 03:32 PM
    River is helpful, courteous, kind, cheerful, professional, very responsive, very knowledgeable, fast, and just really good. I would recommend him to anyone. He does what he says he will do and he does it on time, on schedule, on budget (or...
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    Reply from River Robertson
    September 13th, 2023 01:37 PM
    Thank you very much for your kind words, Kenneth. Your satisfaction is my top priority, and I'm thrilled to hear that you had such a positive experience. I always strive to provide timely, efficient, and professional service, and I'm glad to...
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    Nicole L
    Lambertville, MI
    Posted on July 8th, 2021 09:52 PM
    River did an exceptional job keeping me updated and trying to make the process smooth. He handled some tough issues very well and tried very hard to make everything a pleasant experience for myself and my buyers. I’d recommend River to anyone!!...
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    Reply from River Robertson
    September 13th, 2023 01:37 PM
    Thank you so much for the kind words and the 5-star rating, Nicole. I'm glad to know that you found the process smooth and pleasant. I always strive to give my clients the best experience possible, and it's rewarding to hear that my efforts...
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    Kellen T
    Lambertville, MI
    Posted on July 6th, 2021 01:44 PM
    River was on top of everything and stayed in constant communication for over two years with me. He was available when I needed him and was really the expert I could rely on during this process. He was awesome and I would highly recommend.
    Reply from River Robertson
    September 13th, 2023 01:37 PM
    I am truly humbled by your feedback, Kellen. It brings me great satisfaction to know that my efforts to maintain constant communication and provide knowledgeable support met your expectations during our two-year journey. I strive to be there...
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    Mary W
    Avon, OH
    Posted on July 1st, 2021 05:39 PM
    Great communication with his team!
    Reply from River Robertson
    September 13th, 2023 01:37 PM
    I'm truly grateful for your kind words and high rating, Mary! It's always a pleasure to hear that our team's dedication to communication is being recognized and appreciated. We at New American Funding strive to provide the best service to our...
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    Sean M
    Lilburn, GA
    Posted on June 22nd, 2021 05:46 PM
    River Robertson.
    Reply from River Robertson
    September 13th, 2023 01:37 PM
    I'm genuinely thrilled to hear that you had a positive experience with New American Funding. Your feedback is incredibly valuable and I'm grateful for the 5-star rating. Every day, I strive to provide the best possible service and it's wonderful...
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    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing