River Robertson
Branch Manager
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
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He was very responsive to phone calls and emails. River explained the different options for loans and assisted in making an informed decision on the loan.
Reply from River Robertson
March 9th, 2024 06:39 PM
I am immensely grateful for your positive feedback, Dawn. It was my pleasure to assist you in navigating through the different loan options and helping you make an informed decision. I aim to provide responsive and insightful service to all...
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I've worked with River 3 times now and he is always quick and helpful in his responses. I chose to not use a realtor and he made this a very easy process all the way through
Reply from River Robertson
March 8th, 2024 03:36 PM
Tyler, I'm thrilled to hear that you've had a positive experience working with me for the third time. It's my priority to make the process as simple and efficient as possible, especially for those who choose not to use a realtor. Thank you...
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I was initially was working with a loan officer at a competing lender and after receiving some documents that did not match what was verbally discussed, and a questionable explanation I went in search of a new lender.I ended up working with...
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Reply from River Robertson
February 29th, 2024 05:29 PM
I deeply appreciate your kind review, Alex & Kellen. It was my pleasure to ensure that all aspects of the process were clear and honest. At New American Funding, we value transparency and competitiveness, and I'm thrilled to hear that my efforts...
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River exceeded all of my expectations! I was a little worried about the whole process being a first time home buyer but after getting in with River he made me feel right at home and comfortable. He is one of the most professional yet easy going...
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Reply from River Robertson
January 31st, 2024 07:59 PM
It's certainly wonderful to hear such positive feedback, Garrett! It was a pleasure assisting you through your first home buying process with New American Funding. I strive to keep things professional yet relaxed to ensure my clients are comfortable....
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Great communication
Reply from River Robertson
January 30th, 2024 03:17 PM
I'm absolutely thrilled to hear that you had such a positive experience, Joshua! Communication is key, and I'm glad I was able to meet your expectations in that regard. Your kind words and 5-star rating mean a lot to me and the entire team...
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River listen to our needs and was able to provide quick information whenever we had questions
Reply from River Robertson
January 24th, 2024 06:52 PM
I'm glad to hear that you were satisfied with the service, Tabitha! Your positive feedback means a lot to me. At New American Funding, we strive to provide quick and accurate information to all our customers. If you have any more questions...
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On top of file the whole way. Communicate well and quick to respond. Very pleasant, patient and kind. It was a pleasure working with you River.
Reply from River Robertson
January 20th, 2024 11:09 PM
Thank you so much for your kind words, Stacy. I'm thrilled to hear that you had a positive experience with New American Funding & Myself. Your satisfaction is my number one priority. I truly appreciate your feedback and look forward to assisting...
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The overall experience was great, My loan officer kept me in the loop from beginning to end, and I really appreciate Mr. River Robertson and Mrs. Crystal Fegan, they were truly a blessing working with them 🙌🏾🙌🏾🙌🏾
Reply from River Robertson
January 18th, 2024 01:02 PM
Thank you so much, Yolonda, for the glowing review and the perfect rating. I'm thrilled to hear you had a great overall experience with us at New American Funding. Keeping our clients informed and in the loop is indeed a priority for us, and...
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I really appreciate the patience Mr. Robertson had with me, he didn't give up , he kept me encouraged every step of the way. He was the best.
Reply from River Robertson
January 9th, 2024 06:29 PM
I'm thrilled to hear that you had a positive experience and felt encouraged throughout the process, Yolonda. Patience and perseverance are key in our line of work, and your kind words affirm the effort I put into every client. It's wonderful...
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River is very attentive!
Reply from River Robertson
January 2nd, 2024 02:39 PM
I truly appreciate your positive feedback, Karen. It's always my goal to provide attentive service for each client at New American Funding. Your 5-star rating means a great deal to me. Thank you for working with me. Looking forward to serving...
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About
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
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