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River Robertson - Branch Manager in Irvine, CA

River Robertson

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Branch Manager

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We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
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Overall Ratings
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5 Star
94%
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4%
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Reviews from Web
  • Persona migrate verified
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    Melissa H
    Vernon, WI
    Posted on October 4th, 2023 02:28 PM
    River was excellent at communicating with me and working the numbers to see what different financing options we could do. We came up with a plan to revisit the situation in 6 months. I feel like I am cared about and am in great hands.
    Reply from River Robertson
    October 4th, 2023 02:32 PM
    I'm truly grateful for your high rating and kind words, Melissa. It was a pleasure helping you explore various financing options at New American Funding. Your trust and satisfaction are my top priorities. I'm looking forward to reassessing...
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    Geoffrey P
    Cleveland, OH
    Posted on September 30th, 2023 08:38 PM
    Sure i had a fair exchange with river and was able to communicate with him easily... he was consultative enough to give some advice on how to establish better credit as well as create an action plan for such matter. He has proven to be pretty...
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    Reply from River Robertson
    October 2nd, 2023 07:18 PM
    I greatly appreciate your positive feedback, Geoffrey. I'm thrilled that you found our interactions to be of value and that you felt comfortable communicating with me. Guiding clients like you in establishing better credit and formulating effective...
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    Carl C
    East Carondelet, IL
    Posted on September 13th, 2023 12:47 PM
    Customer service was fantastic. River and the whole team was great to work with.
    Reply from River Robertson
    September 13th, 2023 01:03 PM
    Thank you so much for your kind words and excellent rating, Carl. It's wonderful to hear that you had a positive experience with our team at New American Funding. We always strive to provide top-notch customer service and it's rewarding to...
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    Virginia F
    East Carondelet, IL
    Posted on September 10th, 2023 12:28 PM
    5 star service *****River Robertson is best loan consultant I have work with in a long time answer's phone calls and emails which is rare experience with my prior loan consultants from other loan companies.I will be contacting River Robertson...
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    Reply from River Robertson
    September 12th, 2023 09:12 PM
    Thank you so much for the glowing review, Virginia! I'm delighted to hear that you had a positive experience with me at New American Funding. It's always my goal to provide exceptional service, and I'm glad I could make that happen for you...
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    Gerald W
    Ashland, WI
    Posted on August 7th, 2023 04:25 PM
    It was a pleasure to have River working with us so that we could purchase our new home. Attention to detail was impeccable and the care that was Shown by him was greatly appreciated by our family. I would highly recommend his services to anyone...
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    Reply from River Robertson
    August 17th, 2023 04:29 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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    Eric L
    Blaine, TN
    Posted on June 23rd, 2023 03:43 PM
    River was amazing.
    Reply from River Robertson
    July 3rd, 2023 03:45 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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    Brandon B
    Slocomb, AL
    Posted on June 21st, 2023 04:53 PM
    Working with river
    Reply from River Robertson
    July 1st, 2023 05:11 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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    Luke S
    Kokomo, IN
    Posted on June 8th, 2023 04:21 PM
    River was the only bright spot in an otherwise painful home buying experience. He was the third person I talked to after having issues with two other mortgage companies. He exhausted all options to try to find a product for us and that's why...
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    Reply from River Robertson
    June 18th, 2023 04:23 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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    Deborah D
    Cross City, FL
    Posted on June 4th, 2023 07:34 PM
    Walk us through everything on what to do very easy and very efficient, If we had any questions they were answered very quickly .thank you
    Reply from River Robertson
    August 31st, 2023 07:35 PM
    I'm genuinely glad to hear your positive feedback, Deborah. At New American Funding, we strive to make the process as easy and efficient as possible for our clients. It was my pleasure to guide you through everything and provide prompt responses...
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    Carolyn H
    Fort Worth, TX
    Posted on April 21st, 2023 08:36 PM
    River is extremely helpful, it has taken us 18 months to get to this point of buying a house but he was so helpful. He educated me on the things that I would need to do to be able to qualify for a mortgage. He was just amazing and made sure...
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    Reply from River Robertson
    August 31st, 2023 07:35 PM
    I'm absolutely thrilled to hear your kind words, Carolyn! It's been my honor to guide you through this process, and I am so glad that the time and effort has paid off in your successful home purchase. I strive to ensure my clients fully understand...
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    About
    We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Disclaimer
    WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580. Copyright © 2026 West Capital Lending, Inc. All Rights Reserved. | NMLS# 1566096 DRE# 02022356 - NMLS Consumer Access (https://nmlsconsumeraccess.org) https://westcapitallending.com/texas-complaint https://westcapitallending.com/licensing