St. Louis, Saint Charles, MO
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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for
Very clear communication throughout the process
Reply from Rick Whisman
March 17th, 2025 10:03 AM
Jon, thanks so much for your input and business. It was a pleasure working with you.
for
Rick was personable, informed, and helpfully communicated and walked us through every step. I will be recommending him to anyone in need of these services
Reply from Rick Whisman
March 17th, 2025 02:59 PM
Jon, thanks so much for the kind words and your feedback on your experience. It was great getting to know you and Candace.
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Lake of the Ozarks
Gerry did a great job thinking of the customers first. You can really trust what he suggests!
Reply from Owner
October 2nd, 2025 12:00 AM
Thank you for the kind words, Sydney! We’re happy your experience with First State Bank Mortgage and Gerry went well!
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Lake of the Ozarks
Great service! Our mortgage officer, Gerry Phillips, made getting a mortgage easy with very little stress. He also made sure we had the best loan, interest rate, and monthly payment based on our financial situation. He was easily accessible...
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Reply from Owner
October 2nd, 2025 12:00 AM
Blake, thank you for the great review! We work hard to meet expectations like yours, and we’re happy to hear Gerry hit the mark for you. Please let us know if we can be of service in the future!
Communication and consistency
Reply from Chris Stecher
March 20th, 2025 03:40 AM
Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
Matt was extremely helpful and always answered any questions I had or clarified anything I was unsure about.
Reply from Matt & Betsy Maassen
March 19th, 2025 11:01 PM
I’m grateful for your kind words! It's wonderful to know that you had a terrific experience with us. Our team strives to deliver excellence, and your feedback motivates us to continue doing what we love.
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We had an excellent experience working with Beau as our loan officer. From the start, he made the entire process smooth and stress-free. Beau was always available to answer any questions we had, no matter how big or small. His responsiveness...
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Reply from Beau House
March 17th, 2025 07:09 PM
Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
Everything was so easy and smooth and communication was great
Reply from Matt & Betsy Maassen
March 16th, 2025 04:38 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
People still have to maintain there jobs through this process and dont need to receive emails from the home office of the bank every 10 minutes with list they need to accomplish immeadiately
Reply from Gerry Phillips
March 14th, 2025 03:03 AM
Hi Michael,I appreciate your feedback and understand how overwhelming it can be to receive constant emails with immediate tasks. At First State Bank of St. Charles, we're actively working on improving our communication process to ensure it...
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Chesterfield
My wife and I were first time homebuyers, very unfamiliar with the process. Rick and team were extremely responsive and thorough, we felt put at ease through the entire process and very well informed as to what variables were at play within...
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Reply from Owner
August 7th, 2025 12:00 AM
Noah, thank you for the amazing review! We are glad that Rick and our home lending team could help you throughout the home-buying process. We appreciate your business!
1261–1270 of 4928
About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org”