Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Kim kept us up to date on everything we needed to do and the status of our loan and losing. The website was easy to use to upload documents too!
Reply from Kim McClurg, Ruoff Mortgage
December 28th, 2025 05:23 PM
I'm delighted to know that you felt well-informed throughout the process, Hope. Keeping you updated on the loan status and requirements is a priority, and I’m pleased the website made it easy for you to upload documents. If there's anything...
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We went through the pre approval process in 2023. Certifying that nothing has changed saved us a bunch of work re submitting which we appreciated.
Reply from Ron Rogers
January 5th, 2026 08:18 PM
It's great to hear that the streamlined pre-approval process made things easier for you, Douglas. Reducing extra work is always beneficial, and I'm glad it helped in your situation. If you have any further questions or need assistance moving...
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Every question was answered in a timely manner and was explained very well and in great detail , to help some one not knowledgeable in this landscape.
How quickly ed responed to questions i had and how helpful he was during tge process
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Kim Connors, Ruoff Mortgage
Kim is AMAZING. She knows her stuff and is able to really work to get you a great deal. She genuinely cares about her customers and it shows. Id recommend her to anyone!
Reply from Owner
December 24th, 2025 02:16 PM
Your enthusiasm is truly appreciated, Paige. I'm glad to hear that my efforts made a positive difference for you. Knowing that you feel supported and received a great deal is highly rewarding. If you ever have more questions or need assistance...
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Kim Connors, Ruoff Mortgage
Kim was amazing. She was extremely knowledgeable and also went above and beyond to talk to me when I was worried or unsure. I felt informed and confident in every step.
Reply from Kim Connors, Ruoff Mortgage
December 24th, 2025 02:17 PM
I'm grateful for your feedback, Paige. It's fulfilling to know that my efforts to provide clear and supportive guidance made a positive difference for you. If you ever have more questions or need assistance in the future, don't hesitate to...
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Kim was very professional, kind and helpful. I would definitely recommend her to others. Thank you so much Kim.
Reply from Owner
December 28th, 2025 05:23 PM
I appreciate your kind words, Kathy. I'm glad to hear that my professionalism and assistance were of value to you. Your recommendation means a lot, and I'm here if you or anyone you know needs further help in the future. Thank you for taking...
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Very nice and professional. Great communication. Kim made me feel very comfortable through the whole loan process.
Reply from Kim McClurg, Ruoff Mortgage
December 23rd, 2025 09:01 PM
I'm glad to hear you felt comfortable and found the communication to be great during the loan process, Kathleen. It's important to me that my clients feel supported and at ease every step of the way. If you have any further questions or need...
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Alex Scheske, Ruoff Mortgage
Alex was very prompt and excellent to work with!
Reply from Alex Scheske
December 31st, 2025 08:52 PM
Thank you for taking the time to share your thoughts. I'm pleased to hear that you found my approach prompt and that working together was a positive experience. If there's anything else you need, I'm here to assist.
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Fern Hollingshead, Ruoff Mortgage
The whole thing was smooth. The only thing that I didn't like is the DocuSign or whatever you used didn't send me back my signed paperwork of we all signed and there wasn't any access to it on the app. So I had to ask for it. I thought that...
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Reply from Fern Hollingshead, Ruoff Mortgage
December 19th, 2025 04:22 PM
I appreciate your feedback, Analia. I'm glad to hear that the overall process was smooth for you. We strive to make the entire process as easy as possible and will use your feedback to improve our system.
461–470 of 2478
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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