Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Joel was so incrediblily helpful with all aspects! He made purchasing a home such an easy process for someone like me who felt that it would never be possible.
Reply from Joel Koziol, Ruoff Mortgage
September 9th, 2026 05:16 PM
Ashley, I'm glad to hear that I could assist in making the home purchasing process easier for you. It's great to know that you felt supported throughout this journey. If you have any more questions or need further assistance, feel free to reach...
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The Ruoff team were timely and informative. It was important to me that I felt confident as a first time home buyer. Ron Rodgers and Karen Edwards were kind and did an excellent job making my loan process understandable. I will surely be recomending...
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Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Terry H
I would recommend Nella to everyone.
Kim was very informative and helpful. she explained all my questions very well! I would definitely go back to her next time
Reply from Kim McClurg, Ruoff Mortgage
September 7th, 2026 12:21 PM
I'm grateful for your kind words, Morgan. It's wonderful to know that I could provide the information you needed and answer your questions effectively. Looking forward to assisting you again in the future!
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Tonya was incredibly helpful and was always quick to respond to my questions. The online portal was super easy to use and made the process feel incredibly smooth.
Reply from Tonya Neill
September 4th, 2026 05:00 PM
I'm glad to hear that the online portal made the process smooth for you, Andrew. I'm also pleased that I could assist with your questions promptly. Thank you for sharing your experience!
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Overall had a great experience, just a few small miscommunications.
Reply from Tonya Neill
September 4th, 2026 01:25 PM
I'm pleased to hear that overall you had a great experience, Joshua. I apologize for any miscommunications that occurred and appreciate your understanding. Please feel free to reach out directly if you have any further concerns or questions....
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Ruoff Mortgage - Niles
Five stars all the way! I had a unique situation, and Ryan and Ron worked with me to find a solution. Ultimately, I did not do a loan through them, but they directed me to another path (one where they would not get paid) that ultimately worked!...
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Reply from Owner
September 4th, 2026 01:48 PM
Thank you so much for this incredible 5-star review, Keith! Your kind words about Ryan and Ron mean a great deal to us. Every situation is different, and sometimes taking great care of someone means helping them find the right solution—even...
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Very open about everything told me everything I n and worked with me through the process
Great communication and very personable, easy to talk to , listened to every question and made the time to explain in a positive manner .
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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