Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
William was amazing. Previous experience with a different lender was horrible. William went above and beyond for us. Very appreciative for him.
Reply from Will Strauss
January 12th, 2026 04:04 PM
It's great to hear about your experience, Robert. I'm glad I could make a difference and provide the support you needed. If there's anything else you need or any questions pop up, just reach out. I'm here to help.
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Alex Scheske, Ruoff Mortgage
Alex was wonderful to work with every step of the way, and constantly worked on my behalf to make sure everything went as smooth as possible.
Reply from Alex Scheske
January 10th, 2026 01:33 PM
I truly appreciate your feedback. It's rewarding to know that you felt supported throughout each step of the process. My goal is always to make things run as smoothly as possible, and I'm glad to hear that this was your experience. If there's...
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Ron Rogers, Ruoff Mortgage has received a review with 5 star rating from Jeff M
Reply from Owner
January 9th, 2026 05:40 PM
I'm grateful for the perfect rating, Jeff. If there's anything you need in the future, please feel free to reach out.
Everything
Nella is very friendly, knowledgeable, good communicator, and pleasant to work with. She put me at ease through the whole loan process. Thank you Nella and the Ruoff team for making it a great experience to buy my new home.
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Reply from Nella Butchbaker, Ruoff Mortgage
April 13th, 2026 08:44 PM
It's wonderful to know that you felt at ease throughout the loan process, Deborah. I'm pleased that my communication and knowledge could contribute positively to your experience. Thank you for trusting me and Ruoff Mortgage with your home purchase!...
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Fern Hollingshead, Ruoff Mortgage
Fern Hollingshead, Ruoff Mortgage has received a review with 5 star rating from Analia E
Reply from Fern Hollingshead, Ruoff Mortgage
December 30th, 2025 09:25 PM
I appreciate your rating, Analia. If you have any further feedback or questions, feel free to reach out anytime.
Kim was very helpful and responsive throughout the process.
Reply from Kim McClurg, Ruoff Mortgage
December 28th, 2025 05:58 PM
I appreciate your feedback, Zachary. It's great to know that my responsiveness and assistance during the process met your expectations. If you have any more questions or need further help in the future, feel free to reach out. Thank you for...
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great customer service, timely communication, informative and patience. Thank you
Reply from Kim McClurg, Ruoff Mortgage
December 28th, 2025 05:22 PM
It's great to hear that you appreciated the customer service and communication throughout the process. I aim for clarity and patience in all our interactions, so your feedback means a lot. If you ever have more questions or need further assistance...
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Kim Connors, Ruoff Mortgage
Communication and always answering questions
Reply from Kim Connors, Ruoff Mortgage
December 27th, 2025 08:43 PM
I'm glad to hear that the communication and responsiveness met your expectations. If you have any more questions or need further assistance, please feel free to get in touch anytime.
Could not ask for a better and more responsive tream to go through this process with.
Reply from Will Strauss
January 5th, 2026 04:17 PM
I'm grateful to hear about your positive experience, Leah. It's fantastic to know that you found our team responsive throughout the process. If there's anything else you need or any questions arise, I'm here to assist.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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