Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(2,478)

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The Ruoff team were timely and informative. It was important to me that I felt confident as a first time home buyer. Ron Rodgers and Karen Edwards were kind and did an excellent job making my loan process understandable. I will surely be recomending...

Reply from Ron Rogers

September 18th, 2026 03:15 PM

Nickolas, I'm pleased to hear that you felt confident and well-informed throughout your first home-buying experience. It's great to know that Karen Edwards and I could make the loan process clear for you. Thank you for recommending us; we appreciate...

Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Terry H

Reply from Owner

September 17th, 2026 01:54 PM

Terry, thank you for the perfect rating. I'm pleased to know you had a positive experience with Ruoff Mortgage.

I would recommend Nella to everyone.

Reply from Nella Butchbaker

September 16th, 2026 08:53 PM

David, I'm grateful for your recommendation. It's wonderful to know you had a positive experience with me at Ruoff Mortgage. Thank you for your support!

Kim was very informative and helpful. she explained all my questions very well! I would definitely go back to her next time

Reply from Kim McClurg, Ruoff Mortgage

September 7th, 2026 12:21 PM

I'm grateful for your kind words, Morgan. It's wonderful to know that I could provide the information you needed and answer your questions effectively. Looking forward to assisting you again in the future!

Tonya was incredibly helpful and was always quick to respond to my questions. The online portal was super easy to use and made the process feel incredibly smooth.

Reply from Tonya Neill

September 4th, 2026 05:00 PM

I'm glad to hear that the online portal made the process smooth for you, Andrew. I'm also pleased that I could assist with your questions promptly. Thank you for sharing your experience!

Overall had a great experience, just a few small miscommunications.

Reply from Tonya Neill

September 4th, 2026 01:25 PM

I'm pleased to hear that overall you had a great experience, Joshua. I apologize for any miscommunications that occurred and appreciate your understanding. Please feel free to reach out directly if you have any further concerns or questions....

Five stars all the way! I had a unique situation, and Ryan and Ron worked with me to find a solution. Ultimately, I did not do a loan through them, but they directed me to another path (one where they would not get paid) that ultimately worked!...

Reply from Owner

September 4th, 2026 01:48 PM

Thank you so much for this incredible 5-star review, Keith! Your kind words about Ryan and Ron mean a great deal to us. Every situation is different, and sometimes taking great care of someone means helping them find the right solution—even...

Very open about everything told me everything I n and worked with me through the process

Great communication and very personable, easy to talk to , listened to every question and made the time to explain in a positive manner .

Craig was absolutely amazing to work woth with from the first phone call to all the follow up's , he was avaialble and explained every step of the process in detail. The paperwork was transparent , easy to follow, read and understand. I couldn't...

Reply from Craig Chamberlain

September 7th, 2026 04:21 PM

Kelly, I appreciate your kind words about your experience with me at Ruoff Mortgage. I'm glad to hear that the process was clear and transparent for you. Your satisfaction is important to me, and it's good to know I could assist you effectively....

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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