Southwest Michigan, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Made things very easy for me.
Reply from Stacy Deitrich, Ruoff Mortgage
August 14th, 2026 12:34 PM
Casey, I'm happy to hear that I was able to make the process easy for you. Thank you for sharing your experience with me.
I wish I had been kept more informed throughout the process.
Reply from Edward Tilk, Ruoff Mortgage
August 24th, 2026 05:13 PM
Ashley, thank you for taking the time to share your feedback. I'm sorry you didn't feel as informed and connected throughout the process as you expected. Every loan can have different requirements and challenges along the way, but I recognize...
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I can’t say enough good things about my loan officer! I’ve worked with her for the past 15 years, and she has helped me through multiple home loans and some pretty crazy, complicated situations over the years. No matter what I’ve had going...
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Reply from Owner
August 18th, 2026 07:09 PM
Amber, thank you for your kind words and for trusting me with your home loan needs over the past 15 years. I'm grateful to have been able to assist you through various situations and to provide support when needed. Your trust and positive feedback...
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I can’t say enough good things about my loan officer! I’ve worked with her for the past 15 years, and she has helped me through multiple home loans and some pretty crazy, complicated situations over the years. No matter what I’ve had going...
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Reply from Tonya Neill
August 10th, 2026 07:27 PM
Amber thank you for the awesome review!! It is always a pleasure working with you!
Stacy Deitrich, Ruoff Mortgage has received a review with 5 star rating from Lorisa W
Reply from Owner
August 20th, 2026 04:31 PM
Thank you for the perfect rating, Lorisa. I appreciate your support and trust in my work at Ruoff Mortgage.
Stacy was very knowledgeable and accessible. It made the loan process less stressful. I always knew what to expect!
Reply from Stacy Deitrich, Ruoff Mortgage
August 11th, 2026 01:17 PM
Lorisa, I'm glad to hear that my knowledge and accessibility helped make the loan process less stressful for you. Knowing that you felt informed throughout means a lot to me.
Ron was by far the most knowledgeable and helpful loan officer from any company I've worked with
Craig is great! He has helped us with two home purchases and two refinances, and each time he was so easy to work with and kept us informed every step of the way.
Reply from Owner
August 17th, 2026 07:35 PM
Renee, I'm grateful for your continued trust in me through multiple home purchases and refinances. It's good to know that you found the process easy and well-informed each time.
Craig is super easy to work with and explained each step clearly. The process was smooth and we were never hit with any surprises along the way.
Reply from Craig Chamberlain
August 17th, 2026 06:45 PM
Renee, I'm pleased to hear that the process was smooth and clear for you. It's important to me that there are no surprises along the way, and I'm glad I could provide that experience.
has been our mortgage guy for over 20 years for a reason. He is a very knowledgeable agent, a great communicator and he is very easy to work with. Thanks for everything Craig
Reply from Craig Chamberlain, Ruoff Mortgage
August 17th, 2026 01:16 PM
Joseph, I truly appreciate your kind words and long-standing trust over the years. It's wonderful to know that my communication and expertise have been valuable to you. Thank you for allowing me to be your mortgage guy for so long!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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