Southwest Michigan, Fort Wayne, IN

Fort Wayne, IN

4.92

(2,478)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.92

(2,478)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

Everything!!

Reply from Fern Hollingshead, Ruoff Mortgage

July 29th, 2024 01:24 PM

I'm delighted to hear that you are happy with the service provided, Willie. It's wonderful to know that we hit the mark at Ruoff Mortgage and your positive review means a lot to me. You and Niki were a pleasure to work with. I'm glad I could...

Have worked with Travis 4/5 times in past on mortgage/ refinancing and have never been dissatisfied. He is the very best. He is an expert in his his field and knowledgeable in all areas of real estate financing. We totally trust him to always...

Reply from Travis Gregg Ruoff Mortgage

August 2nd, 2024 01:03 PM

I'm so grateful for your amazing review and for giving me the opportunity to work with you many times. It's always an honor to be considered a trusted professional in my field. I am here for you if you ever need assistance and if you have friends...

Kept updated

She was very patient, polite and understanding.

Reply from Fern Hollingshead, Ruoff Mortgage

July 26th, 2024 02:34 PM

Thank you so much for your kind words, Niki. I'm thrilled to hear that you had such a positive experience with me at Ruoff Mortgage. It was a pleasure working with you and Willie. Thank you for taking the time to share your feedback. It's truly...

Me and my fiance had the best experience working with Mr. Cartwright. He was very informative every step of the way. He also told us straight up if something was a good idea for our budget or not. I enjoyed every conversation we had and he...

Reply from Owner

July 29th, 2024 08:54 PM

Thank you so much for your kind words Natalie! We're delighted to hear that Steve (Mr. Cartwright) was able to provide you with an exceptional experience. His dedication to his clients is truly commendable. We're thrilled that he was able to...

Kim McClurg, Ruoff Mortgage has received a review with 5 star rating from Walter P I

Reply from Owner

July 27th, 2024 06:37 PM

Thank you, Walter, for taking the time to leave a rating. We're glad to see a 4-star review, but we always strive for 5-star service at Ruoff Mortgage. If there's anything we could have done better, or if you have further comments or questions,...

Found improper Information on credit reports

Reply from Kim McClurg, Ruoff Mortgage

July 27th, 2024 06:37 PM

I'm truly sorry to hear about the issue you've found with your credit report, Walter. It's crucial that we have the correct information in order to ensure a smooth mortgage process. Please reach out to us directly so we can rectify this situation....

Ed Tilk and the team at Ruoff did an amazing job setting up our mortgage. They always immediately responded to emails and picked up the phone whenever we had questions. They kept the process simple and quick. We'd recommend them to anyone buying...

Ed Tilk and the team at Ruoff have been outstanding. Any question we had, they answered. Every time we called or emailed, they immediately answered. Everything was handled professionally and timely. There were no surprises or problems along...

Kim McClurg, Ruoff Mortgage has received a review with 5 star rating from Abbie P

Reply from Owner

July 27th, 2024 06:35 PM

I'm absolutely thrilled to hear that you had a positive experience, Abbie! Your 5-star rating means a lot to me. It's always rewarding to see such a response from the people I'm here to assist. Please don't hesitate to reach out if you need...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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