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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • for
    Kim Melton, Ruoff Mortgage
    Encompass
    W
    William L G
    Jeffersonville, IN
    Posted on May 13th, 2026 04:16 PM
    was never any doubt that all three individuals would not get back with me as soon as they could regarding questions that I had. I bought many homes in the past, and this was the easiest streamline process that they made for me.
    Reply from Kim Melton, Ruoff Mortgage
    May 15th, 2026 04:11 PM
    Bill, I'm pleased to hear that you found the process smooth and efficient. It's great to know that your questions were addressed promptly by myself and my team. If there's anything more I can do for you, please don't hesitate to reach out.
  • J
    John T C
    Bloomington, IN
    Posted on May 13th, 2026 03:24 PM
    Dan was awesome! He was available whenever we needed him, and he did an excellent job communicating and guiding us through the process.
    Reply from Dan Smith, Ruoff Mortgage
    May 13th, 2026 07:24 PM
    JT - thanks for your kind words and for putting your trust myself and the Ruoff team. Let's stay in touch, I'm excited to see the things you accomplish!
  • B
    Brooke C H
    Jasonville, IN
    Posted on May 13th, 2026 03:21 PM
    Chelsea made the entire process extremely easy. She communicated openly with us the entire time and was so quick to handle any task that was thrown her way. Chelsea went out of her way to make sure we could close as soon as possible. She is...
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    Reply from Chelsea Lentes, Ruoff Mortgage
    May 13th, 2026 03:27 PM
    Thank you so much for the kind words! 🧡 It was truly a pleasure helping you through the homebuying process. I know how important communication and timing are during a transaction, so I’m so glad you felt supported every step of the way. Thank...
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  • M
    Madyson K
    Bloomington, IN
    Posted on May 13th, 2026 02:50 PM
    Working with Dan made the home-buying process such a positive experience. He was knowledgeable, responsive, and genuinely cared about helping us. We’re so grateful for his guidance and support during such an exciting season!
    Reply from Dan Smith
    May 13th, 2026 07:25 PM
    Mady - thank you so much. That means a lot to me. I hope to stay in touch and can't wait to see your new home at some point after you move in!
  • M
    Mikayla D
    Paris, IL
    Posted on May 12th, 2026 07:52 PM
    Pam made this process very easy for us - with not knowing anything about this process and being completely clueless - she was extremely helpful. I appreciate her knowledge, patience, positive attitude, transparency, and all of the time she...
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    Reply from Pam Townsend, Ruoff Mortgage
    May 14th, 2026 06:57 PM
    I'm so grateful for your kind words, Mikayla. I'm pleased I could make the process easier and help you feel more informed along the way. Your appreciation means a lot to me, and I'm thankful for the opportunity to work with you. If you ever...
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  • C
    Curtis A D
    Terre Haute, IN
    Posted on May 12th, 2026 05:02 PM
    Chelsea was the best!
    Reply from Chelsea Lentes, Ruoff Mortgage
    May 12th, 2026 05:09 PM
    Thank you, Curtis, for your kind words! I'm glad to hear that you had a great experience. If you need any further assistance, I'm here to help.
  • M
    Madeline G B
    Bloomington, IN
    Posted on May 12th, 2026 03:33 PM
    Sally went above and beyond helping us realize our dream of home ownership We could not be more gratefu!
    Reply from Sally Burks Elmore
    May 22nd, 2026 03:12 PM
    It was such a pleasure working with you and Joshua! You both worked very hard to make this dream come true and I was honored to be able to be part of it. Thank you for the lovely words and the 5 star survey!
  • L
    Lauren H
    COLUMBUS, IN
    Posted on May 12th, 2026 03:13 PM
    Quick timely communicatio, explanation of questions I asked that was easy to understan. personable.
    Reply from Samantha London, Ruoff Mortgage
    May 12th, 2026 03:19 PM
    I'm glad to know that you found my communication and explanations helpful and easy to understand, Lauren. It was great working with you, and I appreciate your feedback.
  • S
    Summer D
    Posted on May 12th, 2026 03:12 PM
    Working with our lender JD throughout the home buying process was such a great experience. JD was knowledgeable, responsive, patient, and always willing to answer our questions and help ease our stress during every step. Buying and selling...
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    Reply from Owner
    May 25th, 2026 06:28 PM
    I'm glad to hear that you had an appreciated experience, Summer. Knowing that my communication and dedication helped make the home buying process smoother for your family is truly rewarding. I appreciate your kind words and recommendation....
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  • S
    Summer J D
    Bedford, IN
    Posted on May 12th, 2026 03:12 PM
    Working with our lender JD throughout the home buying process was such a great experience. JD was knowledgeable, responsive, patient, and always willing to answer our questions and help ease our stress during every step. Buying and selling...
    read more
    Reply from J.D. Powell
    May 22nd, 2026 03:12 PM
    I'm happy to hear that you had such a great experience, Summer. It's nice to know that my efforts to provide knowledge, responsiveness, and support made the process smoother for you. I'm thankful for your kind words and recommendation. If you...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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