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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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5 Star
97%
4 Star
2%
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Reviews from Web
  • L
    Luis A M
    Greensburg, IN
    Posted on May 17th, 2026 03:01 PM
    Gene was always available for all inquiries. He was absolutely diligent, sometimes working after hours. Hes support through out all the process made the experience worth every moment, mostly on stressful times. We appreciate everything he did...
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    Reply from Gene Cooney
    May 27th, 2026 03:01 PM
    Luis, I appreciate your kind words and am glad to know my support made a positive impact during the process. I'm pleased I could be there for you, even after hours, to help navigate the more stressful times. Thank you for your trust in me throughout...
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  • E
    Erik G D
    Columbus, IN
    Posted on May 16th, 2026 09:50 PM
    gene was absolutely wonderful. in situations like purchasing a house, there is a lot going on. Gene was really good at keeping me informed and requesting documents but didnt blow up my phone like some have done in the past. He was great with...
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    Reply from Gene Cooney
    May 26th, 2026 09:51 PM
    Erik, I'm pleased to hear that you found my communication style helpful during your home purchase. Keeping you informed without overwhelming you is important to me. I'm glad we could connect in the way that worked best for you.
  • S
    Shawna F
    Posted on May 16th, 2026 04:55 PM
    Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from Shawna F
    Reply from Owner
    May 22nd, 2026 08:46 PM
    Thank you for the 5-star rating, Shawna. I appreciate your trust in my services at Ruoff Mortgage!
  • J
    Jamie L S
    Sullivan, IN
    Posted on May 16th, 2026 04:55 PM
    Communication was amazing.
    Reply from Chelsea Lentes, Ruoff Mortgage
    May 18th, 2026 12:13 AM
    I'm glad to hear that you found the communication great, Jamie. Thank you for your kind words and for choosing me at Ruoff Mortgage!
  • J
    Justin B
    Posted on May 16th, 2026 03:03 PM
    Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from Justin B
    Reply from Owner
    May 22nd, 2026 08:47 PM
    Thank you, Justin, for the great rating. I'm grateful for your support and trust in my services at Ruoff Mortgage.
  • J
    Justin B
    Terre Haute, IN
    Posted on May 16th, 2026 03:02 PM
    Wonderful customer service, Chelsea was very responsive and answered any questions I had
    Reply from Chelsea Lentes, Ruoff Mortgage
    May 16th, 2026 03:16 PM
    Justin, thank you for your kind words. I'm glad I could provide you with responsive service and answer your questions. If you ever need further assistance, please don't hesitate to reach out.
  • for
    Kim Melton, Ruoff Mortgage
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    Zachariah B
    Posted on May 14th, 2026 06:36 PM
    Kim was fantastic. She was accessible and answered all of our questions during the home buying process. I felt like we got good advice as well. She even negotiated how we could close earlier than anticipated. Would highly recommend.
    Reply from Owner
    May 15th, 2026 04:09 PM
    Zach, Thank you, I appreciate your kind words and recommendation. It has been my pleasure assisting you through the home buying process and I was happy to provide you with helpful advice. If you have any more questions or need assistance in...
    read more
  • S
    Stacy L C
    Westfield, IN
    Posted on May 14th, 2026 05:30 PM
    Donnie was very helpful throughout the entire process. He followed up quickly with information that was needed. We would definely work with him again.
    Reply from Donnie Dodson, Ruoff Mortgage
    May 15th, 2026 11:52 AM
    I'm grateful for your kind words, Stacy. It's appreciated to know that I could be helpful and responsive throughout the process. I look forward to the opportunity to work with you again in the future.
  • D
    Daniel W M
    Saint Bernice, IN
    Posted on May 13th, 2026 10:25 PM
    Every time there was an update on the house I would know that day.
    Reply from Tyler Wampler, Ruoff Mortgage
    May 19th, 2026 10:28 PM
    Daniel, I'm happy to hear that you felt well-informed with timely updates throughout the process. I am glad you enjoyed your experience! If there's anything else you need, please feel free to reach out.
  • for
    Kim Melton, Ruoff Mortgage
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    William G
    Posted on May 13th, 2026 04:16 PM
    Kim Melton, Ruoff Mortgage has received a review with 5 star rating from William G
    Reply from Owner
    May 15th, 2026 04:10 PM
    Bill, thank you for the excellent rating. It has been a pleasure helping and assisting you in the home buying process. If you ever need assistance, feel free to reach out.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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