

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Gene was always available for all inquiries. He was absolutely diligent, sometimes working after hours. Hes support through out all the process made the experience worth every moment, mostly on stressful times. We appreciate everything he did...
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Reply from Gene Cooney
May 27th, 2026 03:01 PM
Luis, I appreciate your kind words and am glad to know my support made a positive impact during the process. I'm pleased I could be there for you, even after hours, to help navigate the more stressful times. Thank you for your trust in me throughout...
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gene was absolutely wonderful. in situations like purchasing a house, there is a lot going on. Gene was really good at keeping me informed and requesting documents but didnt blow up my phone like some have done in the past. He was great with...
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Reply from Gene Cooney
May 26th, 2026 09:51 PM
Erik, I'm pleased to hear that you found my communication style helpful during your home purchase. Keeping you informed without overwhelming you is important to me. I'm glad we could connect in the way that worked best for you.
Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from Shawna F
Reply from Owner
May 22nd, 2026 08:46 PM
Thank you for the 5-star rating, Shawna. I appreciate your trust in my services at Ruoff Mortgage!
Communication was amazing.
Reply from Chelsea Lentes, Ruoff Mortgage
May 18th, 2026 12:13 AM
I'm glad to hear that you found the communication great, Jamie. Thank you for your kind words and for choosing me at Ruoff Mortgage!
Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from Justin B
Reply from Owner
May 22nd, 2026 08:47 PM
Thank you, Justin, for the great rating. I'm grateful for your support and trust in my services at Ruoff Mortgage.
Wonderful customer service, Chelsea was very responsive and answered any questions I had
Reply from Chelsea Lentes, Ruoff Mortgage
May 16th, 2026 03:16 PM
Justin, thank you for your kind words. I'm glad I could provide you with responsive service and answer your questions. If you ever need further assistance, please don't hesitate to reach out.
Kim was fantastic. She was accessible and answered all of our questions during the home buying process. I felt like we got good advice as well. She even negotiated how we could close earlier than anticipated. Would highly recommend.
Reply from Owner
May 15th, 2026 04:09 PM
Zach, Thank you, I appreciate your kind words and recommendation. It has been my pleasure assisting you through the home buying process and I was happy to provide you with helpful advice. If you have any more questions or need assistance in...
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Donnie was very helpful throughout the entire process. He followed up quickly with information that was needed. We would definely work with him again.
Reply from Donnie Dodson, Ruoff Mortgage
May 15th, 2026 11:52 AM
I'm grateful for your kind words, Stacy. It's appreciated to know that I could be helpful and responsive throughout the process. I look forward to the opportunity to work with you again in the future.
Every time there was an update on the house I would know that day.
Reply from Tyler Wampler, Ruoff Mortgage
May 19th, 2026 10:28 PM
Daniel, I'm happy to hear that you felt well-informed with timely updates throughout the process. I am glad you enjoyed your experience! If there's anything else you need, please feel free to reach out.
Kim Melton, Ruoff Mortgage has received a review with 5 star rating from William G
Reply from Owner
May 15th, 2026 04:10 PM
Bill, thank you for the excellent rating. It has been a pleasure helping and assisting you in the home buying process. If you ever need assistance, feel free to reach out.
781–790 of 7159
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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