Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,151)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(7,151)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Jamie and her team provided exceptional customer service. I felt as if my best interest was always in the forefront of the whole process. I never felt that there was anything I wasn't well aware of way in advance.

Reply from Owner

July 9th, 2026 09:37 AM

I'm grateful for your kind words, Michael. I'm pleased to hear that you felt well-informed and that we prioritized your best interests throughout the process. It's important to me that my clients have a positive experience, and your feedback...

Jamie and her team provided exceptional customer service. I felt as if my best interest was always in the forefront of the whole process . I never felt that there was anything I wasn't well aware of way in advance.

Reply from Jamie Stephenson, Ruoff Mortgage

June 29th, 2026 03:56 PM

I'm pleased to hear that you felt well-informed throughout the process, Michael. Ensuring your best interest is always a priority for me and my team at Ruoff Mortgage. Your satisfaction with our customer service is truly appreciated.

Jamie and Toni made the process so easy! They answered all of my questions and made me feel comfortable as a first time homebuyer. Jamie was even able to lock in a great interest rate in this volatile market. 5 star experience start to finish....

Reply from Jamie Stephenson, Ruoff Mortgage

June 29th, 2026 03:53 PM

I'm really pleased to hear that you had a 5-star experience, Monica. It's wonderful to know that Toni and I could make the process easy and comfortable for you as a first-time homebuyer. Thank you for your kind words, and I'm glad we could...

Kim Melton, Ruoff Mortgage has received a review with 5 star rating from Jarrett B

Reply from Owner

July 7th, 2026 04:13 PM

Jarrett, thank you for the 5-star rating. I appreciate your support and I'm here if you ever need assistance in the future.

Loan officer was very nice, organize, and prepared to answer my questions .

Reply from Kim Melton, Ruoff Mortgage

June 29th, 2026 03:41 PM

Jarrett, I appreciate your feedback and am glad to hear you found me nice, organized, and prepared to answer your questions. It was a pleasure assisting you and Haley with your mortgage needs. If you have any more questions or need further...

Chelsea is absolutely the best! I never had a question or surprise. I never thought taking on a mortgage payment could be enjoyable!

Reply from Owner

June 29th, 2026 12:38 PM

Thank you so much for your kind words! It truly means a lot to hear that the process felt smooth and stress-free. My goal is always to make sure my clients understand every step so there are no surprises along the way. It was such a pleasure...

Chelsea consistently kept me promptly informed, ensuring they're were no surprises!

Reply from Chelsea Lentes, Ruoff Mortgage

June 29th, 2026 12:38 PM

Thank you so much! Communication is one of the most important parts of my job, so I'm glad you always felt informed throughout the process. Buying a home is a big milestone, and my goal is to make sure there are no surprises along the way....

Cheryl Wooster, Ruoff Mortgage has received a review with 5 star rating from Rachael M

Reply from Owner

June 30th, 2026 04:51 PM

Thank you, Rachael, for the 5-star rating! I'm grateful for your support and look forward to being of service again in the future.

Cheryl explained things and if I was honest and said I don't understand she would explain it a different way everybody there that we had a chance to meet or email or fantastic no complaints I will definitely be recommending Cheryl's too everybody...

Reply from Cheryl Wooster, Ruoff Mortgage

June 30th, 2026 04:52 PM

I'm pleased to hear that I could help explain things in a way that worked for you, Rachael. It's great to know that your interactions with everyone at Ruoff Mortgage were positive. Your recommendation is truly valued, and I appreciate your...

Scott was amazing! Very knowledgeable and always there when I had questions! Prompt communication and excellent understanding of life situations and the whole loan process was a major part of what makes Scott so amazing! Would definitely recommend...

Reply from Scott Phegley, Ruoff Mortgage

June 28th, 2026 12:24 PM

Thank you so much for your kind words! It was truly a pleasure helping you and Rosa through the home loan process. I'm grateful for your trust and am so glad I could make this happen for you. Congratulations again, and thank you for recommending...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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