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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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closed
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closed
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9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
Reviews from Web
  • E
    E F
    Posted on December 10th, 2023 02:43 PM
    Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from E F
    Reply from Owner
    January 6th, 2024 02:46 PM
    Thank you for your 5 star review Grace!
  • E
    Elizabeth G F
    Sullivan, IN
    Posted on December 10th, 2023 02:43 PM
    Scott answered every question we had especially in a timely manner.
    Reply from Scott Phegley | NMLS# 610874 | Ruof...
    February 15th, 2024 04:14 PM
    Thank you for the kind words Grace. I always try to be prompt with communication!
  • D
    Daniel J L
    Bedford, IN
    Posted on December 9th, 2023 10:43 PM
    the efficiency of the online purpose was nice .I didn't know about the appraisal until it was time to pay for it . It wasn't a deal breaker but it would have been nice to know about it slightly earlier in the process. I had also requested things...
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  • S
    Sheena J S
    GREENSBURG, IN
    Posted on December 9th, 2023 09:45 PM
    We worked with Gene Cooney! He was very patient with us as our process was a little bit more meticulous than most! He kept us very well informed on what we were going to expect every step of the way!! 10/10 recommend Gene Cooney!
    Reply from Gene Cooney
    December 11th, 2023 03:37 PM
    Thank you so much for your detailed review, Sheena. We're delighted to hear that you had a positive experience with Gene Cooney. At Ruoff Mortgage, we always strive to guide and support our customers throughout each step of the process. Knowing...
    read more
  • D
    David L
    Posted on December 9th, 2023 08:13 AM
    Ryan Langley, Ruoff Mortgage has received a review with 5 star rating from David L
  • D
    David L
    Bloomington, IN
    Posted on December 9th, 2023 08:13 AM
    We were extremely happy with how clear the communication was and how smooth everything went. Only real complaint is that a past address outside the US was not accepted by the online system, and I found the system a bit laggy when I tried to...
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  • N
    Nicholas M C
    Columbus, IN
    Posted on December 9th, 2023 03:05 AM
    Makes everything easy. No unnecessary or cumbersome requests. No sales pitches, no extra nonsense
    Reply from Jason Kain
    November 10th, 2025 07:13 PM
    I appreciate your kind words, Nicholas. I'm glad to hear that you found the process easy and free from unnecessary fuss.
  • for
    Ruoff Mortgage - Bloomington
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    S
    Steve L
    Posted on December 8th, 2023 09:00 PM
    I had house pickout had people getting transferred to jobs in Bloomington the last min one people didn't have credit cards so they could write loan after told we need transfer for my people I felt liked I was lie too
    Reply from Owner
    December 8th, 2023 10:24 PM
    We apologize for any confusion or miscommunication you experienced during your loan process. Our team strives to provide transparent and reliable service to all our customers. We would like an opportunity to look into this further for you....
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  • for
    Vince Weddle, Ruoff Mortgage
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    C
    Casey P
    Posted on December 8th, 2023 06:44 PM
    Highly recommend
    Reply from Owner
    April 1st, 2024 08:52 PM
    Casey, thank you so much for the 5 star review on the survey. It was such a great pleasure working with you & the fam. Best, Vince
  • for
    Vince Weddle, Ruoff Mortgage
    Encompass
    C
    Casey M P
    Bloomington, IN
    Posted on December 8th, 2023 06:44 PM
    We had a great experience and wouldn’t have had it any other way! Thank you!
    Reply from Vince Weddle | NMLS# 320630 | Ruoff...
    December 11th, 2023 03:24 PM
    Thank you Casey, it was such a great pleasure working with you all! Congratulations on your new home :
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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