

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM
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Reviews from Web
Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from E F
Reply from Owner
January 6th, 2024 02:46 PM
Thank you for your 5 star review Grace!
Scott answered every question we had especially in a timely manner.
Reply from Scott Phegley | NMLS# 610874 | Ruof...
February 15th, 2024 04:14 PM
Thank you for the kind words Grace. I always try to be prompt with communication!
the efficiency of the online purpose was nice .I didn't know about the appraisal until it was time to pay for it . It wasn't a deal breaker but it would have been nice to know about it slightly earlier in the process. I had also requested things...
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We worked with Gene Cooney! He was very patient with us as our process was a little bit more meticulous than most! He kept us very well informed on what we were going to expect every step of the way!! 10/10 recommend Gene Cooney!
Reply from Gene Cooney
December 11th, 2023 03:37 PM
Thank you so much for your detailed review, Sheena. We're delighted to hear that you had a positive experience with Gene Cooney. At Ruoff Mortgage, we always strive to guide and support our customers throughout each step of the process. Knowing...
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Ryan Langley, Ruoff Mortgage has received a review with 5 star rating from David L
We were extremely happy with how clear the communication was and how smooth everything went. Only real complaint is that a past address outside the US was not accepted by the online system, and I found the system a bit laggy when I tried to...
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Makes everything easy. No unnecessary or cumbersome requests. No sales pitches, no extra nonsense
Reply from Jason Kain
November 10th, 2025 07:13 PM
I appreciate your kind words, Nicholas. I'm glad to hear that you found the process easy and free from unnecessary fuss.
I had house pickout had people getting transferred to jobs in Bloomington the last min one people didn't have credit cards so they could write loan after told we need transfer for my people I felt liked I was lie too
Reply from Owner
December 8th, 2023 10:24 PM
We apologize for any confusion or miscommunication you experienced during your loan process. Our team strives to provide transparent and reliable service to all our customers. We would like an opportunity to look into this further for you....
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Highly recommend
Reply from Owner
April 1st, 2024 08:52 PM
Casey,
thank you so much for the 5 star review on the survey. It was such a great pleasure working with you & the fam.
Best,
Vince
We had a great experience and wouldn’t have had it any other way! Thank you!
Reply from Vince Weddle | NMLS# 320630 | Ruoff...
December 11th, 2023 03:24 PM
Thank you Casey, it was such a great pleasure working with you all! Congratulations on your new home :
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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