

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Personal attention
Reply from Pam Townsend, Ruoff Mortgage
May 31st, 2024 04:04 PM
Thank you, Paul, for the perfect rating and for recognizing the personal attention I aim to provide to each client. Your satisfaction is my main priority and I'm thrilled to hear that you had a positive experience with Ruoff Mortgage. I look...
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Megan was amazing. She walked my fiancé and I through the entire process and really helped us understand all of the ins and outs of the mortgage loan application and then all the way to closing. She was always available to talk and was extremely...
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Reply from Megan Ogden
May 2nd, 2024 05:56 PM
I'm incredibly grateful for your kind words, Kenna. Assisting you and your fiancé through your first home purchasing process was truly my pleasure. I always strive to make the often complex mortgage process understandable and smooth for my...
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Pam explained everything every step of the way making sure that we understood everything and that there were no surprises!
Reply from Pam Townsend | NMLS# 404322 | Ruoff...
March 8th, 2024 05:40 PM
I'm truly grateful for your kind words and 5-star review, Samantha! I'm glad to know that you had a positive experience and that the explanations provided were helpful to you. Thanks again for your feedback. It was a pleasure working with you,...
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Was fantastic with our VA loan and was always on top of things and kept us extremely informed would recommend them to anyone trying to get a mortgage.
Reply from Owner
March 15th, 2024 05:05 PM
Thanks, Tyler! You know how I love VA loans!
Was fantastic with our VA loan and was always on top of things and kept us extremely informed would recommend them to anyone trying to get a mortgage.
Reply from Heather Bozarth | NMLS# 427579 | Ru...
March 8th, 2024 05:47 PM
Thank you! You know I LOVE VA LOANS! See you in the fall for that IRRRL refinance.
Refinanced went to Ruoff 2,5 years ago. Monthly payment has gone up twice ($225 per month) not sure when next increase will roll down 👎🏼
Reply from Owner
March 11th, 2024 03:01 PM
Hello Frank. Thank you for being a valued customer of ours. We understand from your review that you're concerned about your recent payment increase. We apologize for any confusion this may have caused.Sometimes, when property taxes or homeowner's...
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Overall no issues
JD and his team were wonderful. They were extremely helpful along the whole journey.
Reply from J.D. Powell | NMLS# 1658599 | Ruoff...
March 18th, 2024 03:42 PM
Thank you Shawn!! Glad to have you in our neck of the woods!
Mr Schabel answered any questions I had in an extremely timely manner.
Reply from Tom Schabel | NMLS# 664593 | Ruoff ...
March 7th, 2024 07:50 PM
I'm happy to hear that you were satisfied with my service, Charlie. Timely communication is something I concentrate on and it's rewarding to know it was appreciated. I'm here for any future mortgage needs you might have. Thank you for choosing...
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Thank you Heather you’re amazing!!!
Reply from Heather Bozarth | NMLS# 427579 | Ru...
March 6th, 2024 07:32 PM
Thank you so much for the great review! I can't wait to work together on a refinance later this year.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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