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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • for
    Tom Schabel, Ruoff Mortgage
    Encompass
    T
    Thomas L C
    Fishers, IN
    Posted on April 15th, 2024 03:07 PM
    Extremely liked Loan Butler. Kept me up to date and knew what future items upcoming.
    Reply from Tom Schabel | NMLS# 664593 | Ruoff ...
    April 16th, 2024 01:31 PM
    I'm pleased to hear that you had a good experience with Loan Butler and that our updates were helpful in keeping you informed of future steps. It's our goal at to ensure our customers are always in the loop. Your 5-star rating is greatly appreciated....
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  • M
    Makenzy H
    Gosport, IN
    Posted on April 15th, 2024 12:37 AM
    Brittany went above and beyond for me and my family. She was quick to answer every text, call, and/or email and had answers for everything I brought up.
    Reply from Brittany Eckerle | NMLS# 2220711 | ...
    April 15th, 2024 12:47 AM
    I'm truly humbled by your kind words, Makenzy. Your satisfaction is my top priority, so I'm glad to hear that you felt well-served. I strive to be as responsive and knowledgeable as possible for all my clients. It was a pleasure working with...
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  • K
    Kirsten M W
    Gosport, IN
    Posted on April 14th, 2024 10:52 PM
    Brittany was awesome! She went above and beyond for us and didn’t make any questions we had as first time buyers feel silly! She went in great depth to explain everything to us! There were no surprises at closing she made sure we knew everything...
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    Reply from Brittany Eckerle, Ruoff Mortgage
    May 23rd, 2024 02:11 PM
    Thank you so much for the wonderful review, Kirsten! I'm thrilled to hear that you found the process to be smooth and informative. As a first time home buyer, it's absolutely normal to have questions and I'm glad I could be there to provide...
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  • S
    Steven H
    Posted on April 14th, 2024 06:27 PM
    Ruoff and Heather were excellent and always kept in touch during the entire process of purchase.
    Reply from Owner
    April 15th, 2024 12:16 PM
    Thank you so much!
  • S
    Steven B H
    Bloomington, IN
    Posted on April 14th, 2024 06:26 PM
    I answered the survey...that explains it all.
    Reply from Heather Bozarth | NMLS# 427579 | Ru...
    April 15th, 2024 12:17 PM
    thank you for the great review! I appreciate you all!
  • K
    Kris B
    Posted on April 14th, 2024 02:39 PM
    The process was very simple, most documents were electronic and able to be signed electronically. Jason was able to find the right mortgage to match my unique circumstances as a soon to graduate medical resident.
    Reply from Jason Kain
    November 10th, 2025 07:13 PM
    Thanks a bunch Kris!
  • T
    Tara L H
    Bloomington, IN
    Posted on April 13th, 2024 04:55 PM
    Brittany was great from the start. If I ever had any questions she was very prompt to answer. She worked very hard to help me become a first time home buyer and I am very grateful and blessed to have worked with her. She is AMAZING!
    Reply from Brittany Eckerle | NMLS# 2220711 | ...
    April 14th, 2024 11:00 PM
    Thank you so much for your kind words, Tara. It was an absolute pleasure working with you on your journey to becoming a first-time home buyer. It's rewarding to know that I was able to assist and make a difference in such a significant process....
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    Mark B
    Posted on April 13th, 2024 03:17 PM
    Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Mark B
    Reply from Owner
    May 4th, 2024 01:03 PM
    I'm truly grateful for your generous rating, Mark. It's been a pleasure assisting you with your mortgage needs at Ruoff Mortgage. Your satisfaction is my top priority, and I'm glad to hear that you're pleased with the service. I'm here for...
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  • M
    Mark A B
    Bicknell, IN
    Posted on April 13th, 2024 03:17 PM
    Was very patient with me even though I had a lot of repetitive questions about everything. Help teach me everything about buying a house. Did it without a realtor even though I was a first time buyer and didn't know what to expect I was well...
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    Reply from Scott Phegley
    May 4th, 2024 01:00 PM
    I truly appreciate your feedback, Mark! I'm thrilled to hear that you found our discussions informative and helpful. I understand that buying a house, especially for the first time, can raise a lot of questions. I aim to make the process as...
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  • R
    R M
    Posted on April 11th, 2024 09:34 PM
    Scott made the process of obtaining a home loan so painless. His communication throughout the process was amazing! He’s extremely personable and works behind the scenes on any issues that arise. Scott and his team were on top of it!
    Reply from Owner
    June 3rd, 2024 04:43 PM
    Thank you for the kind words! I am very happy for you and your new home!
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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