

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Would highly recommend Ruoff mortgage! Super friendly and reliable.
Reply from Owner
August 23rd, 2025 02:27 PM
Thank you for recommending Ruoff Mortgage. Jenn & I enjoyed working with you & Alex on your new home purchase. If you have any questions or need further assistance in the future, don't hesitate to get in touch.
Karan and Jennifer were extremely quick to respond. Karan was pivotal at the closing when explaining the documents so we could understand them and what we were signing. Even with the craziness at closing due to the seller issues she had a good...
read more
Reply from Karan Rastall, Ruoff Mortgage
August 23rd, 2025 02:25 PM
I appreciate this so much, Jenn! I'm glad I could help make the closing process clearer for you guys, especially during that unique situation. Also, I appreciated the info on the Tonies:) I know what I'll be getting my grandkids soon. Please...
read more
Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Colleen H
Reply from Owner
August 14th, 2025 02:35 PM
Thank you, Colleen, for your wonderful review. I'm really pleased to know that you had a positive experience working with me. If you ever have more questions or need assistance in the future, I'm here to help.
Pam works even on vacation. Thank you Pam.
Reply from Pam Townsend, Ruoff Mortgage
August 14th, 2025 02:34 PM
Thank you, Colleen, for your thoughtful review. I'm glad I could assist you, even while on vacation. If there's anything else you need, please let me know!
Kim and the whole staff are friendly and knowledgeable about the whole Process of our Refinancing of our Home
5 Stars for sure
Reply from Owner
August 21st, 2025 04:53 PM
Tony, thank you for highlighting the friendliness and expertise you experienced during your refinancing process. It's wonderful to hear that everything went smoothly for you. If you have any questions or need further assistance, please feel...
read more
Kim and the whole staff are friendly and knowledgeable about the whole Process of our Refinancing of our Home
5 Stars for sure
Reply from Kim Melton
August 12th, 2025 09:12 PM
Tony, thank you for the kind words and I value your trust. If there's anything more you need or any questions arise, I'm always here to help.
Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Mike F
Reply from Owner
August 13th, 2025 12:44 PM
Thank you, Mike, for sharing your experience. I'm delighted to know that everything went smoothly. It was a pleasure working with you, and if you ever need assistance again, please reach out.
Friendly, kind courteous and kept informe.
Reply from Pam Townsend, Ruoff Mortgage
August 13th, 2025 12:43 PM
Thank you, Michael, for sharing your experience. I'm pleased to know you felt well-informed and that the service was friendly and courteous. It was truly a pleasure to work with you. If you have any further questions or need assistance down...
read more
Our experience from the start to closing was OUTSTANDING!! Gene was helpful and helped educate us on the process. His communication was awesome!!
Reply from Owner
August 21st, 2025 07:02 PM
Thank You and your Family again for trusting me with your purchase of the FAMILIES NEW HOME!! SO excited for you all to get settled into your new home with all the accessibility that is needed!!!!
Gene kept us informed every step of the way! Did a little onlinw chat as well, and that was great!
Reply from Gene Cooney
August 21st, 2025 07:04 PM
I am thrilled to hear that the online chat was a positive part of your experience. At Ruoff Mortgage, clear communication and support are key priorities for us, and we're glad this made a difference for you. Thank you for sharing your experience,...
read more
2201–2210 of 7173
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us