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Southern Indiana in Fort Wayne, IN

Southern Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
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Reviews from Web
  • for
    Kim Melton, Ruoff Mortgage
    Encompass
    P
    Paula E Z
    Corydon, IN
    Posted on August 12th, 2025 05:48 PM
    Kim and her team was friendly, knowledgeable, and super efficient. They made this stressful time for us a lot less overwhelming.
    Reply from Kim Melton
    August 12th, 2025 05:56 PM
    Paula, I'm truly pleased to know that you found our approach friendly and knowledgeable. Helping ease the stress of the home buying process is incredibly important to me. If you have any more questions or need further assistance, feel free...
    read more
  • K
    Kim C
    Posted on August 12th, 2025 04:22 PM
    Samantha was wonderful to work with. She was very knowledgeable and navigated us easily through the entire process.
    Reply from Owner
    August 13th, 2025 01:24 PM
    I'm so glad to know that you found the process smooth and felt well-guided throughout. It's truly rewarding to hear that my approach made a difference for you. Thank you for your kind words and for trusting me with your mortgage journey.
  • V
    Vernon R B
    Indianapolis, IN
    Posted on August 12th, 2025 04:21 PM
    Everything about the whole process, fantastic people to work with,going to tell everyone about the team that got the job done right.
    Reply from Jamie Stephenson, Ruoff Mortgage
    August 12th, 2025 04:27 PM
    I'm thrilled to hear that you found the process and the team at Ruoff Mortgage so effective, Vern. It's wonderful to know that you're eager to share your experience with others. Completing the process smoothly and effectively is what I strive...
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  • L
    Larry B C
    Edinburgh, IN
    Posted on August 12th, 2025 04:17 PM
    Wonderful experience, Samantha went above and beyond for us. Thank you!
    Reply from Samantha Rich
    August 12th, 2025 06:04 PM
    Thank you so much for sharing your wonderful experience. It truly means a lot to know that I could support you throughout the process. I'm grateful for the opportunity to assist you, and I appreciate your kind words.
  • K
    Kimberly A C
    Edinburgh, IN
    Posted on August 12th, 2025 04:16 PM
    The communication was excellent and Samantha was wonderful to work with. She answered any and all questions in a very timely manner. Would highly recommend her.
    Reply from Samantha Rich
    August 12th, 2025 06:04 PM
    I'm very happy to know that you found the communication to be excellent and felt well-supported throughout the process. I strive to be responsive and helpful, so your acknowledgment means a lot. Thank you for your kind recommendation, and for...
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  • J
    Janelle H P
    Austin, IN
    Posted on August 12th, 2025 03:40 PM
    The staff was very friendly and helpful. The documents was always ready for me to sign which helped with getting things done.
    Reply from Tyler Allen, Ruoff Mortgage
    August 18th, 2025 02:34 PM
    I'm glad to hear that the friendly and helpful approach made a positive difference for you. Having documents ready promptly is something I focus on to help keep everything moving smoothly. If there's anything more you need or any questions...
    read more
  • J
    Jacob L C
    Terre Haute, IN
    Posted on August 11th, 2025 04:16 PM
    Very good communicating and good working with each step of the way. All document were easy to understand and made clear
    Reply from Tyler Wampler, Ruoff Mortgage
    August 11th, 2025 04:25 PM
    I'm glad to hear that the communication and clarity of the documents made your experience a positive one. If you ever have more questions or need further assistance, please feel free to reach out. Thank you for choosing me to assist with your...
    read more
  • for
    Kim Melton, Ruoff Mortgage
    Encompass
    S
    Steven A H
    SALEM, IN
    Posted on August 10th, 2025 01:59 AM
    let me start of by saying Kim and her team went above and Beyond for us. She truly made us feel like she really cared about us buying a hom. It didn't seem like we were just a pay check. She answered any and all questions even when he didn't...
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    Reply from Kim Melton
    August 10th, 2025 04:20 AM
    Steven, I truly appreciate your kind words and am glad to hear that you felt cared for throughout the process. It was important to me that you didn't just feel like a transaction, and I'm pleased to know that my efforts to communicate and support...
    read more
  • T
    Tidy W
    Posted on August 9th, 2025 03:30 PM
    Was great with keeping in contact and updating all the steps of the process!
    Reply from Owner
    August 11th, 2025 04:24 PM
    I appreciate your feedback, Tidy. Keeping you informed and updated throughout the process is a priority for me, so I'm pleased to hear it was helpful for you. If there's ever anything else you need or any questions arise, feel free to reach...
    read more
  • for
    Kim Melton, Ruoff Mortgage
    Encompass
    C
    Charles B
    Jeffersonville, IN
    Posted on August 8th, 2025 08:38 PM
    thank you for everything .
    Reply from Kim Melton
    August 10th, 2025 04:21 AM
    Charles, you are most welcome. It's been a pleasure assisting you throughout the process. If there’s anything more you need or any questions come up, please feel free to reach out. I'm always here to help.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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