Southern Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(7,166)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM(Open now)

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4.94

(7,166)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Kyla is amazing to work with. You can reach out to her at any point in the day and she will get back with you almost immediately. She's very knowledgeable and is always doing what she can to meet the customer needs and puts them first.

Reply from Kyla Henry

November 6th, 2025 01:12 PM

Thank you, Chase, for taking the time to share your thoughts. I'm glad to hear that my efforts to be responsive and prioritize your needs made a positive impact on your experience with Ruoff Mortgage. It's important to me to be available and...

Gene was great with communication. It didn't matter what day of the week, Gene was on it.

Reply from Gene Cooney

May 28th, 2026 07:12 PM

Alexander, I'm grateful for your positive feedback on my communication. I'm glad to know that I could be there for you whenever needed, regardless of the day. Thank you for your kind words. Enjoy your new HOME!!!

Eli is the man, super quick turnaround on every step of the process and communicated very well. He made the process incredibly easy, both buying and now refinancing my home.

Jamie is just amazing! Even when she was with caliber home loans

Reply from Jamie Stephenson, Ruoff Mortgage

November 4th, 2025 04:51 PM

I appreciate your kind words, Kyler. It's great to know that you had such a positive experience with me, both at Ruoff Mortgage and in the past. If you ever have any questions or need assistance, please feel free to reach out. Thank you for...

Jamie was hands down the best. We started out first loan with Jamie before she was at Ruoff and had a great experience. When it was time for us to refinance, Jamie helped us along the way and was more than helpful which is why we chose Ruoff....

Reply from Jamie Stephenson, Ruoff Mortgage

November 4th, 2025 04:50 PM

Zachary, it means a lot to hear that your experiences with me, both before and during my time at Ruoff Mortgage, have been so positive. I'm glad I could assist you effectively through both your original loan and your refinance. It's wonderful...

Kim was absolutely wonderful to work with!! I will definitely be recommending her to anyone I know that needs a great mortgage lady for their home process!! Ruoff is also wonderful. Thank you Kim for being so patient, kind and supportive 🩷

Reply from Owner

November 18th, 2025 05:59 PM

Addison, I sincerely appreciate your kind words and your willingness to recommend me. It was a pleasure to assist you, and I'm glad to know that you felt supported throughout the process. If you have any questions in the future or I can be...

Reply from Kim Melton

November 13th, 2025 11:34 PM

Addison, I'm truly grateful for your kind words and recommendation. It was my pleasure to assist you through the mortgage process, and I'm pleased to hear that you felt supported and valued. If you ever have any questions or need further assistance,...

Dwight George, Ruoff Mortgage has received a review with 5 star rating from Tanner S

Reply from Owner

November 4th, 2025 02:52 PM

Thank you for taking the time to leave a review, Tanner.

Dwight was very Easy to to work with! He was always available whenever I had any question, comments or concerns. If I could give him ten stars I would!

Reply from Dwight George, Ruoff Mortgage

November 4th, 2025 02:51 PM

I'm pleased to know that your experience was so positive, Tanner. Being available to answer your questions and address any concerns is always a priority for me. Thank you for your generous words and support! If you ever need assistance again,...

Our loan officer, Nick Lightfoot, was a joy to work with. His proactive communication was outstanding. His response time was immediate. Nick was always professional, knowledgeable, and friendly. We couldn't have asked for a better experience....

Reply from Nick Lightfoot

November 13th, 2025 07:09 PM

Your kind words are truly appreciated, Dennis. I'm pleased to hear that my communication and professionalism met your expectations. It's been a pleasure to assist you throughout this process, and I'm glad I could make your experience a positive...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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