Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Working with Gene as my Loan Officer has been an outstanding experience from start to finish. Gene is consistently informative, taking the time to clearly explain every step of the process in a way that is easy to understand. His knowledge...
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Reply from Gene Cooney
December 19th, 2025 05:15 PM
Thank you for sharing your experience, Joseph. I’m truly pleased to know that you found the loan process clear and well-managed. It's important to me that every step is easy to understand and that you feel confident throughout the process....
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Paperwork was easy to sign and update . Kendall was helpful and nice Robin was very nice and helpful
Reply from Kendall Withered
February 3rd, 2026 07:43 PM
Debra, I'm pleased to hear that you found the paperwork process straightforward and that both Robin and I could be of assistance. If there's anything more you need or further questions arise, please feel free to reach out. Thank you for your...
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Jason was absolutely fantastic! So patient as our process was full of complications, not of his causing.It was wonderful that he had an assistant, Dee that was just as fast as Jason to answer any questions. The experience couldn't have gone...
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Reply from Jason Kain, Ruoff Mortgage
December 18th, 2025 03:20 PM
I'm truly grateful for your kind words, Stephen. Navigating a complex process can be challenging, so I’m glad to hear that you felt supported throughout. Dee and I aim to make things as smooth as possible for our clients. If you ever need future...
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Jason Kain, Ruoff Mortgage has received a review with 5 star rating from Branden S
Reply from Owner
December 18th, 2025 03:20 PM
Thank you!
The experience i had felt like good friends helping each other. Genuinely kind interactions and smooth transitions.
Reply from Jason Kain, Ruoff Mortgage
December 18th, 2025 03:21 PM
I'm really glad to hear you had such a positive experience, Branden. It's important to me that interactions feel both genuine and seamless. If you ever need assistance in the future, feel free to reach out.
Jamie with Ruoff made the experience of buying a home very smooth and easy. Thank you Jamie!
Reply from Jamie Stephenson, Ruoff Mortgage
December 20th, 2025 12:57 AM
It's great to know that the home-buying process was smooth and easy for you, Todd. I appreciate your kind words and am glad I could assist you in this journey. If you have any questions or need further support, please feel free to reach out....
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It was such an easy and smooth process. Jamie was very communicative every step of the way. Very good experience!
Reply from Jamie Stephenson, Ruoff Mortgage
December 9th, 2025 04:41 PM
I'm happy to hear that the process was easy and smooth for you, Kelley. Keeping open lines of communication throughout is something I strive for, so knowing it met your expectations is rewarding. If there's anything else I can assist you with,...
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Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Mason H
Reply from Owner
December 16th, 2025 07:01 PM
Thank you for the 5-star rating, Mason. I appreciate it greatly. If you ever need assistance, please don't hesitate to reach out.
Quick to respond , and told me everything i need to know.
Reply from Pam Townsend, Ruoff Mortgage
December 9th, 2025 05:30 PM
I'm pleased to know that you found my communication helpful and timely, Mason. If you have any more questions or need further assistance, I'm here to help.
You made the experience very smooth and easy! Thank You!
Reply from Jamie Stephenson, Ruoff Mortgage
December 9th, 2025 04:41 PM
I'm glad to hear that the process was smooth and straightforward for you, Robert. Making things easy for my clients is always a priority. Should you have any more questions or need further assistance, feel free to reach out. I appreciate your...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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