

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from Jaylee C
Reply from Owner
December 12th, 2025 03:59 PM
Jaylee, I appreciate your 5-star rating. If you ever have questions or need assistance in the future, I'm here to help.
They mad the home buying process bery very easy and they were very knowledgeable and reassuring when buying my first home. i would definitely recommend!!
Reply from Chelsea Lentes, Ruoff Mortgage
December 10th, 2025 07:53 PM
I'm really pleased to know you felt the home buying process was easy and reassuring, Jaylee. Thank you for entrusting me at Ruoff Mortgage with such an important milestone. If there's anything else I can do to assist you, please don't hesitate...
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Amazing throughout the whole process!
Reply from Owner
December 17th, 2025 04:10 PM
I'm pleased to hear that you found the process amazing! It's wonderful to know that your experience was smooth from start to finish. If you ever have any questions or need assistance in the future, I'm here to help. It has been my pleasure...
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The amazing service and responsiveness
Reply from Kim Melton, Ruoff Mortgage
December 10th, 2025 08:35 PM
Thank you for highlighting the service and responsiveness you experienced. It's important to me that the process feels seamless and supportive for every client. If there's anything more I can do for you, just let me know.
Excellent and fast updated communication through out the entire process!
Reply from Chelsea Lentes, Ruoff Mortgage
December 9th, 2025 11:50 PM
Keeping communication smooth and timely was a priority for me, so I'm happy you found that aspect of the process efficient, Janelle. If there's ever anything else I can assist with, don't hesitate to get in touch. Thank you for your trust in...
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Jason was great. He answered all of our questions and personally attended the closing. 10/10
Reply from Owner
December 11th, 2025 01:24 PM
Thank you sir, appreciate it!!
Jason was great to work with. He answered every question we had abou the process. He also went above and beyond by attending the closing in person in case we had any questions or issues at closing. 10/10
Reply from Jason Kain, Ruoff Mortgage
December 11th, 2025 01:23 PM
I'm glad to hear that you had a positive experience with the process, Chad. Being available to answer your questions and attending the closing in person was my way of ensuring everything went smoothly for you. If there's anything else you need...
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Scott went above and beyond for us. He was always available, walked us through every detail, and made sure we understood each step. His support and honesty made the whole home buying process so much easier, which is why our experience was excellent....
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Reply from Owner
December 15th, 2025 01:59 PM
Emma, I'm glad to hear that you had an excellent experience with the home buying process for you new home in Sandborn! Being available and ensuring clarity at every stage is important, and I'm pleased that my efforts could assist in making...
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Scott went above and beyond for us. He was always available, walked us through every detail, and made sure we understood each step. His support and honesty made the whole home buying process so much easier, which is why our experience was excellent....
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Reply from Scott Phegley, Ruoff Mortgage
December 15th, 2025 01:57 PM
Emma, I appreciate your kind words. I'm glad I could help make the home buying process easier for you. Ensuring that you felt supported and well-informed throughout each step is very important to me. If you have any more questions or need anything...
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Everything was smooth,and closing was fast.
Reply from Tyler Allen, Ruoff Mortgage
December 10th, 2025 01:48 PM
I'm glad to hear that the process went smoothly and that the closing was efficient for you, Terry. Ensuring a seamless experience is always a priority for me at Ruoff Mortgage. If you need any further assistance or have more questions in the...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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