Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Vince Weddle, Ruoff Mortgage
Great Communication. All questions answered in a timely fashion. No surprises at any stage of the process. It was quick and easy. Closing took all of 10 minutes.
Reply from Vince Weddle, Ruoff Mortgage
March 17th, 2026 09:11 PM
Craig, thank you for the great review. Always a pleasure my friend :)
Outstanding costumer service. The personalized help with understanding the process and navigating options was an significant point that stood out with Ruoff's service to our particular circumstance.
Reply from Pam Townsend, Ruoff Mortgage
March 17th, 2026 07:45 PM
I'm grateful for your feedback, Shane. It means a lot to hear that the customer service made a positive impact on your experience. If you have any more questions or need support in the future, please feel free to contact me.
Jason Kain, Ruoff Mortgage has received a review with 5 star rating from Jerry S
Reply from Owner
March 30th, 2026 04:58 PM
Jerry, I appreciate your positive rating! It means a lot to know that you had a good experience. If you ever have questions or need further assistance, feel free to reach out.
Jason made the process very easy and kept us up to date on every bit of it He always seemed to be a couple steps ahead
Reply from Jason Kain
March 27th, 2026 06:02 PM
I'm pleased to hear that you found the process easy, Gerald. Being proactive and keeping clients informed is always a priority for me. If there's anything else you need or any questions you have, don't hesitate to reach out.
Julie is so knowledgeable and does a great job breaking down information for us to understand. She always responds to us in a timely manner and treats us like family!
Reply from Julie Schlehuser, Ruoff Mortgage
March 27th, 2026 04:21 PM
I'm glad to hear that you found my approach helpful, Madelyn. Making complex information easier to understand is something I focus on, and it's important to me that you feel well informed throughout the process. I'm also happy to know that...
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Tom and Justina were knowledgeable and helped us every step of the way!
Reply from Tom Hriso
March 27th, 2026 03:59 PM
I'm glad to hear that you felt supported every step of the way, Valerie. It's important to me that you receive knowledgeable guidance throughout the process. Thank you for your feedback and for choosing Ruoff Mortgage!
Scott was very helpful in everything even getting us to close on time!
Reply from Scott Phegley, Ruoff Mortgage
March 17th, 2026 05:08 PM
Tammy, I'm pleased to hear that the closing process went smoothly and on schedule for you. Providing assistance every step of the way is a key focus, and I'm glad to know it was helpful. If you ever have more questions or need further support,...
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ive known Kyla for years and she's always had a positive attitude and a hard worker
Reply from Kyla Henry
March 18th, 2026 01:43 PM
Casey, it's great to hear such kind feedback from someone who's known me for a while. I'm so glad you've seen my positive attitude and dedication in our interactions. If there's anything I can do to assist you further, please don't hesitate...
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Working with Gene at Ruoff Mortgage was an outstanding experience from start to finish. He made the entire mortgage process smooth, clear, and stress-free. Gene was always available to answer questions, explain each step, and make sure we felt...
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Reply from Gene Cooney
March 16th, 2026 03:24 PM
WOW!! THANK YOU FOR THE KIND WORDS!!! It was truly my pleasure working with you and your family and getting you into your HOME!! Please reach out to me if you have any questions or receive any documentation in the mail that just doesnt make...
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Ruoff Mortgage - Greensburg
Working with Gene at Ruoff Mortgage was an outstanding experience from start to finish. He made the entire mortgage process smooth, clear, and stress-free. Gene was always available to answer questions, explain each step, and make sure we felt...
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Reply from Owner
May 7th, 2026 12:00 AM
Thank you for the wonderful review! We’re so glad to hear Gene provided the level of communication, organization, and support needed to make the process feel easy and well managed. Buying a home is a big step, and it’s great to know you felt...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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