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Rapid Mortgage | Jaynes Region, Westerville, OH

We Live in the Communities We Serve

Westerville, OH

4.86

(3,851)

Mortgage

Mortgage Loan Officer

Contact Info

(614) 845-5200

Westerville, OH

https://www.rapidmortgage.com/columbusbranch/

Point of Contact:

Mark Jaynes

Producing Branch Manager

mjaynes@rapidmortgage.com

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4.86

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5 Star

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love Ian and his very knowledgeable staff. They're always there to help answer questions.

Reply from Ian Spellman

September 27th, 2025 05:32 PM

I'm grateful for your kind words, Shannon. It's important to me that you feel supported and well-informed throughout the process. If you ever have more questions or need assistance, don't hesitate to reach out. Thanks for sharing your experience!...

Very easy to work with. They explained everything to us and helped us to be on time with everything! We are truly grateful for this company and these people!!

Reply from Massina Hardman | Rapid Mortgage Co...

September 19th, 2025 04:55 PM

I'm glad to hear you found our process helpful. Ensuring a smooth experience for you is always a priority. If there’s anything more you need or any questions pop up, feel free to reach out. Thank you for sharing your experience!

The whole transaction went very smoothly. This is the 2nd time we have used Massina and her team. Both times were flawless. Communication was on point and we couldnt have asked for anything to have been any better. We will definately recommend...

Reply from Massina Hardman | Rapid Mortgage Co...

September 18th, 2025 01:45 PM

Eric, I'm pleased to hear that your experience with me was smooth for both transactions. It's great that the communication met your expectations, and it's an honor to know you'd recommend my services to others. If you need anything in the future,...

Massina and her team are great to work with. This is the 2nd time we have utilized them, and we could not have asked for a better job. Thank you

Reply from Massina Hardman | Rapid Mortgage Co...

September 19th, 2025 04:56 PM

I'm grateful for your kind feedback, Eric. Working with you for the second time is truly appreciated, and I'm pleased to know your experiences have been positive. Thank you for trusting us once again, and I'm here if you ever need assistance...

Chris and his team were amazing and helped my partner and I through every step of the home buying process as first time buyers. I felt like there were no dumb questions, and I needed to work on my credit before officially applying they knew...

Haley was great and was So helpful when i was working on improving my credit

Reply from Chris Pankewicz

September 10th, 2025 11:31 PM

It's good to hear that Haley was able to assist you with improving your credit, Isabelle. It's important to have supportive guidance during such a crucial process. If you need any further assistance or have questions, feel free to reach out...

Chuck was awesome! While my husband overwhelmingly handled the lending side of homebuying, he always appreciated and even enjoyed talking with Chuck. One time after he got off a call with Chuck he said, "I feel like I'm talking to a friend."...

Reply from Chuck Holden | Rapid Mortgage

August 7th, 2026 09:33 AM

Rebecca, this absolutely made my day! I’m so grateful for your kind words and the trust you and your husband placed in me. My goal is always to make the lending process feel less like “business” and more like working alongside a friend, so...

I really enjoyed working with Chuck. He was always open to a phone call to answer my questions and help when needed. He went above and beyond by calling the seller agent and helping us get our dream house! All in all, I would recommend Chuck...

Reply from Chuck Holden | Rapid Mortgage

August 7th, 2026 09:33 AM

Hey Kevin! Thank you so much for the thoughtful review! It was a true pleasure working with you two, and I’m thrilled we were able to make your dream home a reality. Going the extra mile, whether it’s answering late questions or connecting...

people you work with and everything

Reply from Jonathan "JJ" Pankewicz

September 9th, 2025 10:52 PM

I appreciate your feedback about your experience. It's important to me that you find the environment and support system around you positive. If there's anything more specific you'd like to discuss or need assistance with, please don't hesitate...

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About

Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concerns; so, we make sure every person involved in getting your loan closed is available to speak with you. Rapid Mortgage offers competitive rates in a wide range of loan products including Conventional, FHA, VA and USDA Rural Development. Whether you are a first-time homebuyer, a seasoned veteran, have A+ credit, or are in need of credit assistance, we have programs designed specifically for you. Our hands on approach, personal dedication, and understanding show you are more than just a transaction.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Down Payment Assistance

2/1 Buydown Loans

1/0 Buydown Loans

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Our Company

Year Started

2021

Time Zone

Eastern Standard Time (EST)

Disclaimer

Rapid Mortgage NMLS 126841 | www.nmlsconsumeraccess.org | Equal Housing Opportunity