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Rapid Mortgage | Jaynes Region in Westerville, OH

Rapid Mortgage | Jaynes Region, Westerville, OH

We Live in the Communities We Serve

Westerville, OH
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Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concern... Show More
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Contact Info
Point of Contact:
Mark Jaynes
Producing Branch Manager
mjaynes@rapidmortgage.com
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Overall Ratings
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5 Star
93%
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4%
3 Star
1%
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0%
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Reviews from Web
  • for
    Ian Spellman | Rapid Mortgage Company
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    Alexandra S
    Ellwood City, PA
    Posted on September 3rd, 2025 11:37 PM
    Abbey was great, always assisted me and answered all my questions right away. Always made sure I understood everything. Always polite and willing to help.
    Reply from Ian Spellman
    September 7th, 2025 11:38 PM
    Alexandra, I'm pleased to hear about your positive experience with Abbey and the support you received. Ensuring that all your questions are answered promptly and understanding your needs are priorities for us. If you have any further questions...
    read more
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    Parker L
    Etna, OH
    Posted on August 28th, 2025 03:39 PM
    Great communication and was always willing to answer any and all questions
    Reply from Chuck Holden | Rapid Mortgage
    August 7th, 2026 09:33 AM
    I truly appreciate the feedback, Parker. Communication is something I focus heavily on, so I'm glad to hear you felt supported throughout the process. It's always important to me to be available for any questions, and I'm pleased that I could...
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  • D
    David O
    Bexley, OH
    Posted on August 27th, 2025 12:35 PM
    I have been trying for a month to obtain information on how to pay our mortgage. i have sent repeated emails to Taylor looking for information. She keeps telling me she is "reaching out to the post-closing department." Whether it's the post-closing...
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    Reply from Mark Jaynes
    August 31st, 2025 12:36 PM
    David, I appreciate you taking the time to share your experience, and I sincerely apologize for the frustration you've been facing. Obtaining timely information on something as critical as your mortgage payment process is absolutely vital,...
    read more
  • K
    Katelyn F
    Galena, OH
    Posted on August 26th, 2025 05:29 PM
    Mark was responsive and made the mortgage process easy and convenient!
    Reply from Mark Jaynes
    August 30th, 2025 05:29 PM
    Katelyn, I'm delighted to hear that you found the mortgage process easy and convenient. Responsiveness is something I focus on, so it’s gratifying to know it made a difference for you. If there's ever anything else you need or if you have any...
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  • C
    Cristian M
    Columbus, OH
    Posted on August 25th, 2025 01:06 PM
    Chuck was incredibly helpful. As a first-time buyer, I had numerous questions and concerns. He patiently explained everything I asked about. Thank you very much for everything.
    Reply from Chuck Holden | Rapid Mortgage
    August 7th, 2026 09:33 AM
    Cristian, I'm truly grateful for your feedback. I understand how important it is to have someone guide you through the home-buying process, especially as a first-time buyer. I'm glad I could help address your questions and concerns and make...
    read more
  • for
    Ian Spellman | Rapid Mortgage Company
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    Amanda W
    Ellwood City, PA
    Posted on August 21st, 2025 11:49 PM
    Ian and his team at rapid mortgage worked quickly to recover a deal yhat would have fallen through without rapid mortgage!! Would recommend to future buyers!!
    Reply from Ian Spellman
    August 25th, 2025 11:50 PM
    Amanda, I'm so pleased to hear that I and the team at Rapid Mortgage could help recover your deal. Ensuring a smooth process is important, and it's rewarding to know we've made a positive difference in your experience. Thank you for considering...
    read more
  • for
    Ian Spellman | Rapid Mortgage Company
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    Adam S
    Niles, OH
    Posted on August 19th, 2025 12:27 PM
    Guided me thru first time home buying patiently
    Reply from Ian Spellman
    August 23rd, 2025 12:29 PM
    I'm delighted to hear that I could guide you through your first-time home buying experience so patiently, Adam. It's a significant journey, and I'm glad to have been there to assist you. If you have any more questions or need further support,...
    read more
  • for
    Ian Spellman | Rapid Mortgage Company
    Encompass
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    Rachel M P
    Newton Falls, OH
    Posted on August 15th, 2025 07:58 PM
    Mostly the waiting was the worst part and then it getting put back and put back but it was nothing that either Abby or Ian did they were both great
    Reply from Ian Spellman
    August 19th, 2025 07:59 PM
    Rachel, I appreciate your understanding and patience with the process. I'm glad to hear that both Abby and I could provide a positive experience despite the delays. If there's anything more I can assist you with or if you have questions moving...
    read more
  • K
    Katherine E
    Laurelville, OH
    Posted on August 15th, 2025 12:24 AM
    Massina and her team were available all the time to help support me and guide me through the buying process. Reassured me and helped explain things in an easy to understand verbage for me whenever I needed it. Great team! The title company...
    read more
    Reply from Massina Hardman
    August 19th, 2025 12:26 AM
    Katherine, thank you for your lovely feedback. I'm glad I could provide the support and guidance you needed throughout the buying process. It's important to me that things are clear and understandable, so it's great to know that my explanations...
    read more
  • for
    JJ Pankewicz | Rapid Mortgage Company
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    Adam G
    Posted on August 14th, 2025 09:01 PM
    JJ Pankewicz | Rapid Mortgage Company has received a review with 5 star rating from Adam G
    Reply from Owner
    May 29th, 2026 01:29 PM
    Thank you, Adam, for the perfect rating. I'm grateful for your support and look forward to continuing to assist you with any future needs.
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    About
    Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concerns; so, we make sure every person involved in getting your loan closed is available to speak with you. Rapid Mortgage offers competitive rates in a wide range of loan products including Conventional, FHA, VA and USDA Rural Development. Whether you are a first-time homebuyer, a seasoned veteran, have A+ credit, or are in need of credit assistance, we have programs designed specifically for you. Our hands on approach, personal dedication, and understanding show you are more than just a transaction.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    DSCR Loans
    Cash-Out Refinances
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Down Payment Assistance
    2/1 Buydown Loans
    1/0 Buydown Loans
    View All
    Our Company

    Year Started

    2021

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Rapid Mortgage NMLS 126841 | www.nmlsconsumeraccess.org | Equal Housing Opportunity