

Rapid Mortgage | Jaynes Region, Westerville, OH
We Live in the Communities We Serve
Westerville, OH

Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concern... Show More
Contact Info
Point of Contact:
Mark Jaynes
Producing Branch Manager
mjaynes@rapidmortgage.com
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Reviews from Web
No matter the hurdles we would run into Massina and her team was right there to help us get over it. I made frequent calls or sent messages ans and they would all respond to me in a timely manner . we have worked with other lenders in the past...
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I was a first time home buyer and they made it very easy and explained every step in the process I'm very satisfied with my experience and home purchase
I was a first time home buyer and they made it very easy and explained every step in the process I'm bery satisfied with my experience and home purchase
Chuck stayed on top of communication, He was always available and offered knowledge when needed. I couldn't recommend a better Lender than Chuck. Looking forward to future opportunities to work together!
Chuck and his team were very helpful with all pieces of the loan process. They helped every step of the way from application to closing. Thank you so much!!
Chuck and his team were very helpful with all pieces of the loan process. They helped every step of the way from application to closing. Thank you so much!!
I was really disappointed. I have worked with Chuck at other lending organizations and never had this experience. These were my best friends, I trusted your company to take good care of them. I felt like there was a lack of communication both...
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Reply from Chuck Holden
August 10th, 2026 03:38 PM
We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.
Chris and his team are easy to work with and efficient. They communicate well and are straight shooters.
Reply from Chris Pankewicz
August 3rd, 2026 05:00 PM
Thank you for your kind words, Michael. I'm glad to hear that you found my team and me easy to work with and efficient. Communication is key, and I'm pleased we were able to meet your expectations.
Chuck did not communicate or prepare me for the process experienced at all. Very poor experienc.
Reply from Chuck Holden
August 3rd, 2026 05:02 PM
I'm sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.
The team was amazing they kept in touch with me with everything
Reply from Ian Spellman
July 29th, 2026 06:14 PM
I'm pleased to hear that you felt well-informed throughout the process, Christi. It's important to me that our communication meets your expectations. Thank you for your kind feedback!
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About
Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concerns; so, we make sure every person involved in getting your loan closed is available to speak with you.
Rapid Mortgage offers competitive rates in a wide range of loan products including Conventional, FHA, VA and USDA Rural Development. Whether you are a first-time homebuyer, a seasoned veteran, have A+ credit, or are in need of credit assistance, we have programs designed specifically for you. Our hands on approach, personal dedication, and understanding show you are more than just a transaction.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Down Payment Assistance
2/1 Buydown Loans
1/0 Buydown Loans
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Our Company
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Disclaimer
Rapid Mortgage NMLS 126841 | www.nmlsconsumeraccess.org | Equal Housing Opportunity