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Rapid Mortgage | Jaynes Region in Westerville, OH

Rapid Mortgage | Jaynes Region, Westerville, OH

We Live in the Communities We Serve

Westerville, OH
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Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concern... Show More
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Contact Info
Point of Contact:
Mark Jaynes
Producing Branch Manager
mjaynes@rapidmortgage.com
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Overall Ratings
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5 Star
93%
4 Star
4%
3 Star
1%
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Reviews from Web
  • E
    Emma J K
    Columbus, OH
    Posted on October 6th, 2025 05:43 PM
    Timing from start to closing was excellent; response time from Mark, Melissa and Tyler was always the same day and informative.
    Reply from Mark Jaynes
    October 10th, 2025 05:44 PM
    Emma, it's great to know that you appreciated the prompt and informative communication from myself, Melissa, and Tyler throughout the process. We strive to provide timely and clear support to make the experience as smooth as possible. If you...
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  • J
    Jean K
    Posted on October 6th, 2025 12:00 AM
    Mark J, Melissa F and Tyler M were very quick to respond, usually the same day and were very informative. My loan process from start to closing was less than 30 days.
    Reply from Mark Jaynes | Rapid Mortgage Compan...
    April 13th, 2026 01:58 PM
    Jean, thank you for sharing your experience. I'm glad that Mark J, Melissa F, and Tyler M were able to provide timely responses and informative assistance throughout your loan process. It's great to hear that everything moved quickly for you....
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  • for
    Ian Spellman | Rapid Mortgage Company
    Encompass
    B
    Bradley M P
    Lisbon, OH
    Posted on October 5th, 2025 10:20 PM
    had to rescedual closing 3 times.
    Reply from Ian Spellman
    October 10th, 2025 03:44 PM
    I'm sorry to hear about the scheduling issues you faced with your closing. I understand how important it is for these processes to go smoothly. If you have any further concerns or would like to discuss anything in more detail, please feel free...
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  • M
    Maritza A
    Reynoldsburg, OH
    Posted on October 4th, 2025 02:07 PM
    The open communication. They're app made it easier to see what was still needed and gave a timeline of the steps I was on!
    Reply from Massina Hardman
    October 8th, 2025 02:08 PM
    It's encouraging to hear that the open communication and the app made your experience smoother by providing clarity on what's needed and tracking your progress. I'm pleased that these tools were helpful for you. If you have any further questions...
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  • T
    Trevor W
    Gahanna, OH
    Posted on October 3rd, 2025 04:12 PM
    Chuck was very efficient and very communicative. He made sure we understood the whole process and was available to answer ques every step of the way. He made the whole process of our refinance seamles.
    Reply from Chuck Holden | Rapid Mortgage
    August 7th, 2026 09:33 AM
    I really appreciate that! It was great working with you, and I can’t thank you enough for the time and effort you've put into coaching my son!
  • J
    Jacey L W
    Bremen, OH
    Posted on October 1st, 2025 07:37 PM
    The whole crew at rapid Morgage made a very stressful time of buying a house a very easy and smooth proces.
    Reply from Massina Hardman
    October 5th, 2025 07:37 PM
    I'm grateful to hear that the team at Rapid Mortgage and I could make your home-buying experience easier and more seamless during what can often be a stressful time. Your feedback is valued, and if there's anything further I can assist you...
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  • B
    Brian B H
    Port Royal, SC
    Posted on September 28th, 2025 02:24 PM
    Here’s a polished review you could leave for Dawn and her team:Dawn and her team at Rapid Mortgage did an outstanding job from start to finish. Their communication was clear, timely, and professional throughout the entire process. Thanks to...
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    Reply from Dawn Mahan
    October 2nd, 2025 02:26 PM
    Thank you, Brian, for sharing your experience. It's gratifying to hear that the communication and process met your expectations and that everything is on track for a successful outcome. I'm glad to have been a part of your project, and I truly...
    read more
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    Rapid Mortgage | Columbus OH
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    B
    Brian B
    Posted on September 28th, 2025 12:00 AM
    Great to work with. Dawn Mahan and her team communicated very well throughout the process. Highly recommend
  • for
    Ian Spellman | Rapid Mortgage Company
    Encompass
    N
    Nathaneal M
    Youngstown, OH
    Posted on September 25th, 2025 12:37 PM
    Fast easy and great communication
    Reply from Ian Spellman
    September 29th, 2025 12:39 PM
    I appreciate your feedback, Nathaneal. I'm glad to hear that you found the process fast and the communication effective. If there's anything further I can do for you, please don't hesitate to let me know.
  • J
    Josh F
    Roseville, OH
    Posted on September 24th, 2025 09:30 PM
    They are very efficient. They get the job done.
    Reply from Massina Hardman
    September 28th, 2025 09:31 PM
    Thank you for highlighting my efficiency. It's great to know that my efforts in getting the job done have resonated with you. If there's anything more I can assist you with in the future, please feel free to reach out.
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    About
    Rapid Mortgage is relationship-based mortgage lender. For us, mortgage lending is about building and maintaining life-long relationships with our clients and partners. We understand our clients and partners are real people with real concerns; so, we make sure every person involved in getting your loan closed is available to speak with you. Rapid Mortgage offers competitive rates in a wide range of loan products including Conventional, FHA, VA and USDA Rural Development. Whether you are a first-time homebuyer, a seasoned veteran, have A+ credit, or are in need of credit assistance, we have programs designed specifically for you. Our hands on approach, personal dedication, and understanding show you are more than just a transaction.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    DSCR Loans
    Cash-Out Refinances
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Down Payment Assistance
    2/1 Buydown Loans
    1/0 Buydown Loans
    View All
    Our Company

    Year Started

    2021

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Rapid Mortgage NMLS 126841 | www.nmlsconsumeraccess.org | Equal Housing Opportunity